Weekend Front Desk Concierge - Evenings & Guest Services

Job Overview

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Compensation

Salary
Range $21,000.00 - $30,000.00
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Work Schedule

Weekend Shifts
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Benefits

hourly pay
flexible scheduling
Professional development opportunities
Positive work environment
Employee Discounts
Paid training
supportive management

Job Description

ACT Partners is a leading property management company specializing in residential and commercial real estate services in Washington, DC, and its surrounding areas. With a commitment to excellence, ACT Partners provides unparalleled service to residents, tenants, and clients by creating safe, welcoming, and well-maintained living environments. The company prides itself on its professional staff and its dedication to customer satisfaction, ensuring every interaction is handled with care and attentiveness. ACT Partners supports a diverse portfolio of properties, including luxury apartment complexes, office buildings, and mixed-use developments, making it a trusted name in the local real estate market.

The Front Desk Concierge role at ACT Partners is a pivotal position focused on enhancing the experience of residents and guests during weekend evening hours. This role is based in Washington, DC, working specifically on Saturdays and Sundays from 4:00 PM to 12:00 AM. The hourly rate for this part-time opportunity is $18.40, reflecting the value ACT Partners places on qualified and dedicated front desk professionals. The concierge acts as the face of the property, greeting residents and visitors with courtesy while providing essential support services, such as managing telephone communications, logging visitor entries, and facilitating package handling with an organized and professional approach.

This position requires a candidate who is not only personable and professional but also highly capable of working independently in a fast-paced environment. The successful applicant will have at least two years of experience in customer service or hospitality, demonstrating strong communication skills and an ability to multitask effectively. The role demands attention to detail, reliability, and a proactive attitude to anticipate and address the needs of residents and guests promptly. Working the evening weekend shifts, the Front Desk Concierge will be instrumental in maintaining a secure and efficient lobby environment while embodying the welcoming spirit of ACT Partners. This is an excellent opportunity for individuals passionate about hospitality, customer service, and real estate management to join a respected company and contribute positively to the community it serves.

Job Requirements

  • High school diploma or equivalent
  • At least two years experience in customer service or hospitality
  • Availability to work Saturday and Sunday evenings from 4:00 PM to 12:00 AM
  • Strong communication skills
  • Ability to handle multiple tasks efficiently
  • Reliable and punctual

Job Qualifications

  • Minimum of two years experience in customer service or hospitality
  • Strong verbal and written communication skills
  • Ability to work independently during evening weekend shifts
  • Proficiency in using phone systems and visitor management software
  • Excellent organizational and multitasking abilities
  • Professional appearance and demeanor

Job Duties

  • Greet residents and guests with a professional and friendly demeanor
  • Manage incoming calls and direct them appropriately
  • Log and track visitor entries accurately
  • Support package delivery and handling processes
  • Maintain a clean and organized front desk area
  • Respond promptly to resident inquiries and requests
  • Monitor lobby security and report any suspicious activity

Job Criteria

Experience

Mid Level (3-7 years)


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