Weekend Concierge

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Employee Discounts

flexible schedule

Job Description

Manor on 1st is a respected community focused on providing exceptional living experiences for seniors. Known for its welcoming atmosphere and dedication to resident well-being, Manor on 1st offers a supportive environment where seniors can thrive with comfort and security. As a reputable senior living community, it emphasizes professionalism, compassion, and excellent service, creating a place that residents and their families trust and feel at home. The community's commitment to quality service extends beyond living accommodations to include engaging activities, community events, and personalized care that enhances the daily lives of its residents.

The Weekend Concierge plays a pivotal role at Manor on 1st by serving as the first point of contact for residents, visitors, families, and prospective residents during weekend hours. This role is essential in maintaining the community's high standards of hospitality and professionalism. The Weekend Concierge warmly welcomes everyone entering the facility, ensuring that the front desk area operates smoothly and represents the community's commitment to exceptional service. In addition to greeting guests, the Concierge manages administrative functions such as answering phones, coordinating visitor sign-ins, handling deliveries, and providing assistance to residents and staff.

This position requires someone who is dependable, friendly, organized, and ready to assist wherever needed. The ability to maintain confidentiality, communicate effectively, and work independently during weekend shifts is critical. The role also includes supporting community events and resident activities when necessary, contributing to the vibrant and engaging atmosphere that Manor on 1st is known for. Weekend Concierges help enhance the overall experience for residents and their families by ensuring a seamless, welcoming environment and efficient administrative support. This part-time role is ideal for individuals passionate about customer service and working within a community dedicated to serving seniors.

Job Requirements

High school diploma or equivalent
dependable attendance
reliable transportation
basic computer skills
strong communication skills
ability to maintain confidentiality
friendly and professional demeanor

Job Qualifications

High school diploma or equivalent
customer service, hospitality, concierge, receptionist, or administrative experience preferred
excellent communication and interpersonal skills
professional appearance and positive attitude
basic computer skills including Microsoft Office and email
strong organizational skills and attention to detail
ability to maintain confidentiality
dependable attendance and reliable transportation

Job Duties

Welcome residents, families, guests, and vendors with warmth and professionalism
answer and direct incoming telephone calls
greet prospective residents and notify the appropriate staff member of their arrival
maintain a clean, organized, and professional reception area
manage visitor sign-in procedures
accept deliveries and notify staff of package arrivals
monitor the front entrance and support community security
provide information and assistance to residents and visitors
assist with filing, copying, scanning, data entry, and general office duties
prepare welcome packets and marketing materials
support community events and resident activities when needed
communicate concerns promptly to management
provide weekday coverage as needed for vacations, appointments, or staffing shortages
perform additional administrative duties assigned by the executive director