Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
wellness reimbursement
Colleague hotel nights
Job Description
Hyatt is a globally recognized hospitality company known for its dedication to providing exceptional guest experiences through a focus on caring, attentive service. Nestled in the heart of the world-renowned Napa Valley, Alila Napa Valley is a luxury resort that embodies a blend of sophisticated luxury, sustainable practices, and genuine care for its guests and community. The resort is specifically designed for adults and offers an elevated, intimate experience surrounded by stunning vineyard landscapes, making it an ideal destination for weddings and social events. Hyatt's commitment to outstanding service and innovation makes Alila Napa Valley a premier location for discerning guests seeking unforgettable moments in a serene and beautiful environment.
Within this prestigious setting, Alila Napa Valley is looking to hire a Wedding & Social Event Sales Manager. This role is critical in driving new business and cultivating strong, lasting relationships with clients who are planning weddings and social celebrations. The successful candidate will oversee the entire event process from the initial inquiry through to the successful execution of each event, ensuring a personalized, high-touch approach that aligns with the resort's luxury brand. This on-site position is located in St. Helena, California, and offers a competitive salary range of $72,000 to $90,000, reflecting the importance of the role in generating revenue and maintaining the resort's reputation as a leader in luxury hospitality.
The Wedding & Social Event Sales Manager will act as a pivotal ambassador for the Alila Napa Valley brand by bringing creativity, meticulous attention to detail, and a comprehensive understanding of luxury service excellence to every event. Responsibilities include managing all client interactions, conducting site tours, preparing customized proposals, and collaborating closely with marketing teams to amplify event promotion efforts. The role demands strong partnership with culinary, operations, and external vendors to ensure flawless delivery of all event details, while adhering to high standards of luxury positioning and exceptional service. The ideal candidate will be adept at managing multiple deadlines, possess strong negotiation and communication skills, and have a passion for storytelling through events that elevate client experiences.
Working at Alila Napa Valley offers a unique opportunity to lead in a Forbes-rated luxury environment and be part of a passionate, close-knit team. This position not only provides competitive compensation and comprehensive benefits but also enables creative freedom and career growth within the Hyatt family. The successful Wedding & Social Event Sales Manager will play a vital role in driving the resort’s success by securing and delivering extraordinary weddings and social events that generate repeat and referral business, further enhancing Hyatt’s brand prestige in the luxury hospitality market.
Within this prestigious setting, Alila Napa Valley is looking to hire a Wedding & Social Event Sales Manager. This role is critical in driving new business and cultivating strong, lasting relationships with clients who are planning weddings and social celebrations. The successful candidate will oversee the entire event process from the initial inquiry through to the successful execution of each event, ensuring a personalized, high-touch approach that aligns with the resort's luxury brand. This on-site position is located in St. Helena, California, and offers a competitive salary range of $72,000 to $90,000, reflecting the importance of the role in generating revenue and maintaining the resort's reputation as a leader in luxury hospitality.
The Wedding & Social Event Sales Manager will act as a pivotal ambassador for the Alila Napa Valley brand by bringing creativity, meticulous attention to detail, and a comprehensive understanding of luxury service excellence to every event. Responsibilities include managing all client interactions, conducting site tours, preparing customized proposals, and collaborating closely with marketing teams to amplify event promotion efforts. The role demands strong partnership with culinary, operations, and external vendors to ensure flawless delivery of all event details, while adhering to high standards of luxury positioning and exceptional service. The ideal candidate will be adept at managing multiple deadlines, possess strong negotiation and communication skills, and have a passion for storytelling through events that elevate client experiences.
Working at Alila Napa Valley offers a unique opportunity to lead in a Forbes-rated luxury environment and be part of a passionate, close-knit team. This position not only provides competitive compensation and comprehensive benefits but also enables creative freedom and career growth within the Hyatt family. The successful Wedding & Social Event Sales Manager will play a vital role in driving the resort’s success by securing and delivering extraordinary weddings and social events that generate repeat and referral business, further enhancing Hyatt’s brand prestige in the luxury hospitality market.
Job Requirements
- 3-5 years of experience in wedding and social event sales and servicing
- strong communication and negotiation skills
- ability to plan and execute luxury weddings and social events
- exceptional organizational and multitasking abilities
- customer-focused with a passion for luxury hospitality
- on-site position based in St. Helena, California
Job Qualifications
- 3-5 years of previous wedding and social event sales and servicing experience, ideally within a luxury hotel or resort environment
- proven ability to sell, plan, and execute weddings and upscale social events
- strong communication, negotiation, and relationship-building skills
- exceptional organizational skills with a keen attention to detail
- ability to manage multiple events and deadlines in a fast-paced environment
- passion for luxury hospitality, guest experience, and storytelling through events
- knowledge of Napa Valley or luxury destination markets is a plus
Job Duties
- Proactively solicit and secure wedding and social event business
- manage all incoming inquiries, site tours, and proposals with a high-touch, consultative sales approach
- develop creative, tailored event concepts aligned with the Alila Napa Valley experience
- partner with marketing to support promotional strategies, partnerships, and local outreach opportunities
- achieve and exceed sales goals through strategic prospecting and group lead conversion
- oversee the entire lifecycle of weddings and social events, from contract to execution
- act as the primary point of contact for clients, ensuring a seamless and personalized planning experience
- collaborate with culinary, operations, and third-party vendors to execute flawless events
- manage timelines, GDR (BEO), and event details with precision and attention to detail
- ensure all events reflect Alila's luxury positioning and service standards
- build strong, lasting relationships with clients, planners, and local partners
- deliver an elevated level of personalized service consistent with luxury hospitality expectations
- anticipate client needs and resolve issues promptly to ensure satisfaction
- generate repeat and referral business through exceptional service delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
