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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Employee wellness programs
Job Description
Edgewood Tahoe is a premier luxury resort located on the picturesque shores of Lake Tahoe, renowned for its breathtaking views, exceptional hospitality, and world-class amenities. This stunning destination offers guests an elegant blend of natural beauty and sophisticated service, making it an ideal location for hosting unforgettable weddings and events. As part of the luxury hospitality industry, Edgewood Tahoe prides itself on creating lasting memories for its guests by delivering exquisite experiences that are both personal and meticulously executed. The resort’s commitment to excellence and attention to detail sets it apart as a sought-after venue for special occasions, from intimate... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years of administrative and customer service experience
- prior experience in food service or hospitality industry preferred
- proficiency in Microsoft Word and Excel
- experience with Delphi and Outlook preferred
- physical ability to walk 5 miles in a day and lift up to 50 lbs
- excellent communication skills
- ability to multitask effectively under time-sensitive deadlines
Job Qualifications
- 2+ years administrative and customer service experience
- prior experience in the food service or hospitality industry
- proficiency in Word and Excel
- experience with Delphi and Outlook strongly preferred
- proven track record of relationship building to provide a high level of service
- ability to walk 5 miles in a day and lift up to 50 lbs
- ability to handle multiple guest and operational demands with professionalism
- problem-solving skills
- positive attitude
Job Duties
- maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- respond to inquiries via phone and email in accordance with Edgewood Tahoe standards
- evaluate leads and transfer to wedding and event managers once qualified
- maintain knowledge of hotel facilities, capacities, and dimensions of event spaces
- attend and/or lead site visits as requested
- prepare accurate written correspondence including letters, contracts, reports, banquet event orders, printed menus and emails using MS Word and Delphi
- prepare estimates and alert wedding event manager to discrepancies with fee schedule
- prepare and distribute wedding and event services correspondence to the operating departments as required
- maintain wedding and event services file systems, both electronic and paper, including Outlook calendar, account files, vendor resource files and resumes
- support the logistics of weddings and events day of as scheduled
- prepare billing audit packages for review by accounting
- plan and/or attend and/or participate in meetings with hotel staff and clients
- prepare reports as requested by director of catering
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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