Waitstaff

Saks Global stands as the largest multi-brand luxury retailer worldwide, incorporating prestigious names such as Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With a focus on redefining luxury shopping, Saks Global leverages the talents of its dedicated colleagues to provide personalized experiences to each customer across its widespread store network and e-commerce platforms. The company's strong alliances with some of the world’s most esteemed brands along with cutting-edge technological advancements and the industry’s most comprehensive luxury customer data set allow Saks Global to shape the future of retail in a distinctive and impactful manner.

The position of Restaurant Server at Saks Global is a vital role that embodies the essence of luxury hospitality. Serving as the face of the Saks Global dining experience, the Restaurant Server is entrusted with delivering warm and sophisticated service that flawlessly blends deep menu knowledge and impeccable table service standards. This role demands the ability to multitask and manage table pacing with grace, ensuring every guest is treated to a premium and memorable meal consistent with the luxury brand standards. The Restaurant Server is expected to showcase epicurean expertise by understanding menu intricacies including preparation methods, ingredients, and culinary terminology to provide detailed descriptions and accommodate dietary restrictions. Additionally, the role requires foundational knowledge in beverage craft and pairing to offer tailored wine, beer, and spirit recommendations and execute flawless beverage service.

Beyond direct guest interactions, the Restaurant Server is responsible for station operations and maintenance, including the execution of pre-shift, post-shift, and side-work duties assigned by management. Strict adherence to luxury brand guidelines for table settings with appropriate fine china, glassware, and flatware, as well as maintaining a spotless and sanitized dining environment, is mandatory. Furthermore, the role involves physical setup assistance such as moving tables or chairs when needed, demonstrating the physical stamina required for the position.

The Restaurant Server also plays an essential role in maintaining financial oversight and professional standards by accurately handling guest transactions and payment methods within the POS system. Collaboration with the team is emphasized through active participation in pre-shift meetings to stay informed about covers, VIP reservations, and culinary updates. The highest personal hygiene and luxury presentation standards are expected, including clean and pressed uniforms and professional grooming.

Scheduling integrity is critical, requiring punctuality, appropriate uniform compliance, and adherence to all procedural aspects of work shifts including time tracking and coordination of breaks. The server must exhibit absolute integrity in scheduling and proactively communicate any requests for time off while prioritizing the operational needs of the restaurant.

In summary, this full-time opportunity offers a dynamic and fast-paced work environment at a company undergoing growth and transformation, along with career advancement opportunities across multiple luxury retail sectors including retail, distribution, digital, and corporate roles. Competitive starting pay ranges between $22.03 and $27.54 per hour, influenced by market, experience, and qualifications. Saks Global supports a comprehensive benefits package for eligible employees, including medical, dental, vision insurance, a 401(k) retirement plan, life and disability insurance, and various voluntary benefits, alongside a valuable employee discount program. This role invites a motivated individual seeking to excel in luxury hospitality while contributing to an innovative and prestigious retail brand.