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WAITER/WAITRESS (ON CALL)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

On-call
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Benefits

Retirement Plan
Health and wellness programs
Discount Marketplace
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Restaurant Associates is a prestigious dining and event catering provider recognized nationwide for its exceptional services in some of the nation's most iconic museums, performing arts centers, and corporate venues. With a longstanding reputation for quality, professionalism, and innovation in the hospitality industry, Restaurant Associates has been honored with the Glassdoor Employee Choice Award as one of the best places to work, reflecting its commitment to employee satisfaction and development. As a division of Compass Group, a global leader in foodservice management, Restaurant Associates prides itself on delivering memorable dining experiences through its passionate team members and robust operational standards.

This role is an on-call Waiter/Waitress position based at the CxRA location at 132 West 3rd Street, Suite 601, New York, NY 10001. The opportunity suits individuals looking for flexible scheduling Monday through Friday with variable hours. As an essential member of the dining service team, the Waiter/Waitress is responsible for taking food and beverage orders and delivering them promptly and professionally to guests while maintaining high food safety and sanitation standards. The pay rate for this role is $25.00 per hour, reflecting the importance of delivering excellent customer service within a fast-paced hospitality environment.

In this role, you will be warmly greeting guests, taking orders efficiently while following established service protocols, and using your knowledge of menu offerings to guide guests through their dining choices. The ability to accommodate dietary restrictions, allergens, and special requests is critical to ensuring an outstanding guest experience. Your responsibilities will extend beyond serving food and drinks to ensuring the dining area is clean, safe, and welcoming, collaborating with kitchen staff to guarantee accuracy and timeliness of orders, and managing cash handling procedures responsibly.

Working with Restaurant Associates offers comprehensive benefits designed to promote well-being, including health and wellness programs, retirement plans, and employee assistance programs. Full-time staff are additionally entitled to medical, dental, and vision insurance among other benefits. All associates receive safety training, including proper use of protective equipment and adherence to company policies aimed at creating a safe workplace.

The ideal candidate will have a minimum of one year of hospitality experience and demonstrate excellent communication skills, a positive attitude, patience, and flexibility. This position is particularly well-suited for individuals who thrive in dynamic environments and are passionate about delivering excellent guest service. Restaurant Associates encourages diversity and inclusion and is an equal opportunity employer committed to fair hiring practices. Candidates with a history of criminal records will be considered in accordance with applicable laws and ordinances.

Job Requirements

  • Minimum one year of hospitality experience required
  • ability to perform essential functions of the job
  • willingness to work on an on-call schedule Monday through Friday with variable hours
  • adherence to company safety policies including use of protective gloves and slip-resistant shoes
  • capability to handle cash and operate related equipment
  • must maintain confidentiality regarding guest information
  • ability to follow proper lifting techniques and safety protocols

Job Qualifications

  • Minimum one year of hospitality experience
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation standards
  • ability to accommodate dietary restrictions and allergens
  • capable of multitasking and working collaboratively
  • positive attitude and flexibility

Job Duties

  • Promptly and warmly greet guests in the dining room
  • take food and beverage orders efficiently following established steps of service
  • deliver food promptly and professionally maintaining safe food handling standards
  • follow up periodically to assist with additional needs or requests
  • demonstrate knowledge of menu items and ingredients
  • advise guests on appropriate food and drink combinations
  • accommodate dietary restrictions and special requests
  • communicate with back-of-the-house staff to ensure accurate order delivery
  • collect tickets and follow proper cash-handling procedures
  • promote a clean, safe, and neat environment for guests
  • address complaints or issues promptly and relay to supervisor
  • ensure dining room setup before and after service period
  • operate various equipment including fire extinguishers and beverage machines
  • collaborate with staff during special events
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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