Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $26.77
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Work Schedule

Weekend Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program

Job Description

Restaurant Associates, a division of Compass Group, is a leading provider of dining and event catering services, renowned for serving some of the nation’s most prestigious museums, performing arts centers, and corporations. Known for its commitment to excellence and employee satisfaction, Restaurant Associates has been recognized as one of Glassdoor’s Best Places to Work, underscoring its strong focus on a positive and inclusive work environment. Located in Boston, MA, the Harvard Conference Center on Western Avenue serves as one of the company’s prime locations, providing exceptional food and beverage services with a talented and dedicated team. The company emphasizes quality, customer satisfaction, and a professional yet welcoming atmosphere, making it a top employer in the hospitality industry. This part-time position is offered on weekends, specifically from Friday through Sunday, allowing employees flexible hours that can complement various lifestyles or commitments. Compensation for this role ranges from $20.00 to $26.77 per hour, making it an attractive opportunity for those seeking both rewarding work and competitive pay within the foodservice sector.

The position of Waiter/Waitress at the Harvard Conference Center focuses on delivering exemplary food and beverage service to guests. Candidates will be responsible for warmly greeting diners, efficiently taking accurate orders, and ensuring prompt and professional delivery of meals and drinks. The role demands a keen understanding of the menu, including ingredients, to provide informed recommendations and accommodate dietary restrictions or allergen concerns. As part of their duties, wait staff will liaise closely with kitchen personnel to guarantee orders meet guests’ expectations and special requests are effectively fulfilled. Excellent communication, patience, and interpersonal skills are essential, allowing staff to handle diverse guest needs and swiftly address any issues or complaints. Beyond serving food, the role includes upholding strict sanitation and safety standards, managing cash and ticket processes according to company policy, and maintaining a clean and orderly dining environment before, during, and after service hours. This job will also involve operating kitchen equipment like iced tea machines, coffee makers, and more, and could extend participation to special events coordinated with other departments. Restaurant Associates values their employees by offering a multitude of benefits such as retirement plans, health and wellness programs, and voluntary insurance options, fostering a supportive and employee-centered workplace. This part-time opportunity is ideal for individuals with previous food and beverage experience who seek a dynamic, customer-facing role within an esteemed company dedicated to culinary and service excellence.

Job Requirements

  • Previous food and beverage service experience
  • ability to work part-time hours Friday through Sunday
  • willingness to follow company policies and safety protocols
  • ability to communicate effectively with guests and team members
  • physical capability to stand and walk for extended periods
  • ability to handle cash and tickets accurately
  • compliance with sanitation and food handling standards

Job Qualifications

  • Previous food and beverage service experience required
  • knowledge of menu items including ingredients and allergens
  • excellent interpersonal and communication skills
  • ability to work efficiently under pressure
  • ability to follow established food safety and sanitation standards
  • skill in handling guest complaints professionally
  • ability to use restaurant service equipment safely
  • capacity to work flexible hours including weekends

Job Duties

  • Promptly and warmly greet guests in the dining room
  • take food and beverage orders efficiently following established steps of service
  • deliver food promptly and professionally while maintaining safe food handling and sanitation standards
  • follow up periodically to assist with any additional guest needs or requests
  • demonstrate comprehensive knowledge of menu items and ingredients
  • advise guests on food and drink combinations and accommodate reasonable preferences and special dietary requests
  • communicate directly with back-of-the-house staff to ensure accurate and timely order delivery
  • exhibit exceptional communication skills and maintain flexibility and patience when interacting with guests and staff
  • collect tickets and follow proper cash-handling procedures
  • promote and maintain a clean, safe, and neat dining environment before, during, and after service
  • promptly address guest complaints or issues and relay relevant information to supervisors
  • operate various kitchen and service equipment including iced tea machines, coffee machines, and fire extinguishers
  • collaborate with other departments to support special events and functions
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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