IHOP logo

Waiter / Waitress

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $16.75
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Benefits

Flexible Hours
Extensive Training
employee meal program
50 percent discount on employee meals
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

IHOP is a renowned restaurant chain established in 1958, celebrated for its welcoming atmosphere and iconic breakfast offerings. Known as the go-to place where people gather to enjoy hearty breakfasts, take study breaks, or grab meals before and after sporting events, IHOP has grown into a beloved dining destination across the United States. With a strong emphasis on community and guest satisfaction, IHOP creates an environment that fosters connection among guests and staff alike, promoting memorable experiences and lifelong friendships. The San Antonio and surrounding areas locations are now seeking highly skilled Waiters and Waitresses who are passionate about delivering exceptional guest service with a positive attitude and a warm smile.

Working as a Server at IHOP means becoming a vital part of a dynamic team dedicated to providing outstanding hospitality. The role involves much more than just taking and delivering orders; it is about creating smiles and making guests happy through attentive and personalized service. Servers at IHOP are trained to help guests choose from a diverse and delicious menu, ensuring each dining experience is enjoyable. Attention to detail is crucial, as Servers must accurately process orders using POS systems, maintain cleanliness and appearance standards of the restaurant, and follow all safety and sanitation regulations. The role demands strong communication skills, multitasking abilities, and a professional demeanour to effectively handle service issues and contribute positively to the restaurant environment.

IHOP values the development of its employees and offers extensive training through the IHOP Academy Training program, equipping Servers with the knowledge and skills needed to excel. This entry-level position provides flexible working hours including full-time, part-time, and seasonal shifts, catering to a wide range of scheduling needs. In addition to a supportive team atmosphere, employees benefit from a comprehensive meal program, a 50% discount on employee meals during breaks, and eligibility for medical, dental, vision, and life insurance after 12 months of continuous service. Furthermore, IHOP promotes growth within the company, offering opportunities for advancement into management roles for motivated individuals.

Joining IHOP means being part of a fast-paced environment where physical stamina is required, including being on your feet for most of the shift, carrying up to 25 pounds, and performing tasks that involve bending, stooping, and kneeling. This vibrant setting encourages team players who thrive under pressure and are adaptable to a sometimes noisy atmosphere. If you are committed to exceeding guest expectations and want to contribute to a team that values hospitality and camaraderie, the Server position at IHOP in San Antonio and the surrounding areas offers a fulfilling career path. Interested applicants should be ready to start immediately and embrace a role that is as rewarding as it is engaging. Education requirements are flexible, and the focus is on your enthusiasm and ability to provide top-tier service as part of a full-time employment opportunity.

Job Requirements

  • No formal education requirements
  • Ability to communicate effectively with guests and team members
  • Understanding of safety standards and operating procedures
  • Experience handling money transactions accurately and responsibly
  • Ability to multitask and maintain service standards
  • Ability to solve basic service issues with patience and professionalism
  • Flexibility to work holidays and weekends
  • Ability to work in a fast-paced and sometimes noisy environment
  • Physical ability to stand for the majority of the shift
  • Ability to carry up to 25 pounds periodically
  • Capability to bend stoop kneel and stretch for cleaning and maintenance tasks

Job Qualifications

  • Be able to communicate effectively with guests and team members
  • Understand systems safety standards and operating procedures
  • Handle money transactions accurately and responsibly
  • Be a multi-tasker and maintain service standards
  • Solve basic service issues with patience and professionalism
  • Be flexible and available to work holidays and weekends
  • Be a team player and contribute to the success of the team
  • Thrive in a fast-paced and sometimes noisy environment

Job Duties

  • Promptly greet and seat guests at clean sanitary guest ready tables
  • Help guests make the right menu choices
  • Take food and beverage orders accurately
  • Enter orders into POS system terminals or tablets
  • Deliver food and beverages to guests in a timely fashion
  • Follow server banking procedures for processing payments
  • Clear clean and reset tables and maintain the overall appearance of the restaurant
  • Stock and rotate supplies in service areas
  • Comply with all safety and sanitation standards
  • Comply with IHOP uniform and appearance standards
  • Complete the IHOP Academy Training program

Job Criteria

Experience

No experience required


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