Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay plus tips
Employee meal discounts
Paid vacation

Job Description

The establishment is a vibrant restaurant dedicated to providing exceptional dining experiences to its guests. Renowned for its commitment to quality food, excellent service, and a welcoming atmosphere, this restaurant has built a strong reputation within the local community and among visitors. The team is passionate about hospitality and prides itself on delivering top-notch customer care that ensures every patron leaves satisfied and eager to return. The restaurant offers a dynamic, fast-paced environment where teamwork and attention to detail are paramount, making it an ideal workplace for individuals who thrive in social settings and enjoy engaging with people from diverse backgrounds.

This role focuses on serving as a pivotal member of the front-of-house team, ensuring guests receive friendly, professional, and timely service. The primary responsibilities include greeting guests promptly, accurately inputting food and beverage orders into the POS system, and providing knowledgeable answers about menu items, daily specials, and ingredients. Serving food and drinks efficiently and regularly checking on guests throughout their meals to confirm satisfaction are key elements of the role. Additionally, the position involves handling guest payments, including cash, credit card, and gift card transactions, maintaining cleanliness and organization of service areas, assisting with side work such as restocking and cleaning, and collaborating closely with kitchen staff to ensure smooth operations. The role demands strong communication skills, attention to detail, and the ability to multitask in a high-energy environment. The ideal candidate is dependable, punctual, and embraces a friendly, professional attitude to foster a warm dining experience that encourages return visits. Furthermore, participation in team meetings and training sessions is expected to maintain service excellence and support restaurant operations as needed. This position offers competitive pay plus tips, employee meal discounts, opportunities for growth, and paid vacation, making it an attractive opportunity for motivated individuals seeking long-term employment in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • prior food service or hospitality experience preferred
  • ability to stand and walk for extended periods
  • strong communication skills
  • reliable and punctual
  • ability to handle cash and operate POS systems
  • basic math skills
  • friendly and professional demeanor

Job Qualifications

  • Excellent customer service and communication skills
  • friendly, positive, and professional attitude
  • ability to multitask in a fast-paced environment
  • strong attention to detail and accuracy
  • basic math and cash-handling skills
  • dependability and punctuality
  • ability to work as part of a team
  • ability to stand and walk for extended periods
  • problem-solving and conflict-resolution skills

Job Duties

  • Greet guests promptly and provide friendly, professional service
  • take food and beverage orders accurately and enter them into the POS system
  • answer questions about menu items, daily specials, and ingredients
  • serve food and drinks in a timely manner
  • check on guests throughout their meal to ensure satisfaction and address any concerns
  • refill beverages, provide additional items, and accommodate special requests
  • process guest payments accurately and handle cash, credit card, and gift card transactions
  • maintain cleanliness and organization of tables, dining areas, and service stations
  • set up and reset tables according to restaurant standards
  • assist with side work, including stocking supplies, rolling silverware, and cleaning duties
  • follow all food safety, sanitation, and health department guidelines
  • work closely with kitchen staff and other team members to ensure efficient service
  • help create a welcoming dining experience that encourages repeat business
  • attend team meetings and training sessions as required
  • support restaurant operations by assisting in other areas when needed

Job Criteria

Experience

Entry Level (1-2 years)


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