Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Signing bonus
employee discount
flexible schedule
Paid training
Career advancement opportunities

Job Description

On The Border is a well-known Mexican restaurant chain celebrated for its vibrant atmosphere, authentic cuisine, and dedication to delivering an exceptional dining experience. Established with the mission of bringing the flavors of Mexico to communities across the United States, On The Border prides itself on using fresh ingredients and traditional recipes to craft dishes that are both delicious and memorable. The restaurant offers a warm, welcoming environment where guests can enjoy flavorful meals paired with creative cocktails. Their commitment to quality service and a family-friendly atmosphere has made them a favorite destination for casual dining and celebrations alike. Joining On The Border means becoming part of a dynamic team that values enthusiasm, teamwork, and a dedication to hospitality excellence. The current opportunity is for a Front of House team member in the wait staff, focusing on delivering a rewarding customer experience while ensuring smooth restaurant operations. We are pleased to offer a $300 signing bonus to new team members, reflecting our appreciation for the valuable role the wait staff plays in making each visit special. This position is ideal for energetic individuals who thrive in fast-paced settings and enjoy engaging with guests to enhance their dining experience. Responsibilities include providing knowledgeable guidance about the menu, helping patrons make informed choices by describing the food and drink items clearly, and maintaining high hospitality standards throughout shifts. Effective problem-solving and the ability to address guest concerns with patience are essential qualities. Wait staff will also manage transactions by delivering checks and processing payments while adhering strictly to food safety and sanitation standards. The role entails completing opening and closing duties to ensure the restaurant is prepared for successful service periods and supporting kitchen operations by helping run food when necessary. This is an excellent opportunity for individuals seeking a career in hospitality or those wishing to join a reputable restaurant brand that values growth, customer satisfaction, and team camaraderie.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Ability to stand for extended periods
  • Strong interpersonal skills
  • Ability to work flexible hours including nights, weekends and holidays
  • Basic knowledge of food safety practices
  • Must be able to handle financial transactions accurately

Job Qualifications

  • Excellent communication skills
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Basic math skills for handling payments
  • Previous customer service experience preferred
  • Willingness to learn the menu and specials
  • Team player with a positive attitude

Job Duties

  • Assist guests with names, descriptions, origins, and ingredients of each food and drink item and recommend when appropriate
  • Maintain high hospitality standards throughout the shift
  • Learn the menu and continually educate oneself on specials
  • Handle complaints with patience and grace
  • Deliver checks and accept payments
  • Adhere to food, sanitary and safety standards
  • Ensure opening and closing tasks are complete and the setup for success
  • Help run food when necessary

Job Criteria

Experience

Entry Level (1-2 years)


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