H-E-B Grocery logo

Waco 08 (Wooded Acres) Deli - Overnight Food Services Spec - Part time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career advancement opportunities

Job Description

H-E-B is a renowned supermarket chain known for its commitment to quality products, superior customer service, and strong community involvement. With numerous stores across Texas and northern Mexico, H-E-B offers a wide range of fresh food items, household necessities, and specialty products, making it a trusted destination for shoppers. The company emphasizes a supportive work environment, operational excellence, and continuous training to ensure both employee and customer satisfaction. Joining H-E-B means becoming part of a forward-thinking team focused on innovation, inclusion, and growth opportunities.

The Food Service Specialist role at H-E-B is a pivotal position designed for individuals passionate about delivering excellent customer service while maintaining the highest standards for food preparation and safety. As a Food Service Specialist, you will be responsible for ensuring that the fresh food department is well-stocked, clean, and visually appealing to customers. Your duties will include preparing, packaging, and merchandising fresh products daily, managing quality inspections, and maintaining sanitary conditions in compliance with food safety regulations. Additionally, you may focus on specialized production areas such as a Tortilleria, bakery, deli, or prepared foods section, allowing you to develop expertise in those domains.

This full-time retail position demands a dynamic individual with strong interpersonal and organizational skills who thrives in a fast-paced environment. Providing superior customer interactions is key, whether taking orders, assisting customers with product choices, or offering product demonstrations. You will also play a role in inventory management, assisting with technical setups, cleaning and maintaining equipment, and supporting leadership by communicating product inventory concerns. The job requires adherence to store operating procedures and food safety standards, ensuring each department runs smoothly and efficiently.

With over one year of experience preferred, this role suits candidates who are knowledgeable about computer systems relevant to retail settings, including scales and labeling machines. H-E-B provides training in food safety and equipment operation to ensure all team members are confident and compliant. The physical demands of the role include the ability to handle lifting up to 50-55 pounds, constant standing and walking, and exposure to varying temperatures in the retail environment, highlighting the need for resilience and stamina.

Working at H-E-B as a Food Service Specialist offers a rewarding career path in the retail food industry, combining hands-on experience with opportunities to enhance your skills in food production, sales, and customer service. This role also offers a chance to be part of a company that values employee well-being and community contribution while providing competitive compensation and benefits.

Job Requirements

  • 18 years or older
  • 1 plus years experience required
  • knowledge of computer systems and equipment such as PC, symbol, scales, label machine
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • high school diploma or GED or equivalent
  • completion of food safety and sanitation training and training on equipment operation, cleaning, maintenance
  • ability to function in a fast-paced retail environment
  • ability to stand, walk, reach, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push, pull, pinch, and perform fine motor movements
  • ability to lift 50 to 55 pounds and manage heavier weights with assistance
  • willingness to adhere to food safety standards and store procedures

Job Qualifications

  • High school diploma or GED or equivalent
  • completion of food safety and sanitation training and training on equipment operation, cleaning, maintenance
  • knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • 1 plus years experience working in food service or production

Job Duties

  • Proactively provides superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • works independently with minimal supervision
  • applies expertise and experience to prepare, package, and merchandise fresh product effectively
  • focuses on inspecting for quality
  • slices, packages, labels, rotates, and culls products for poor quality
  • assists in technical areas as needed such as difficult set-up and clean-up
  • uses advanced selling techniques and advanced product knowledge to meet customer needs and build department sales
  • cleans and sanitizes display cases
  • operates and maintains all equipment properly
  • complies with H-E-B food safety and sanitation standards
  • complies with department and store operating procedures
  • records production and shrink to aid in production planning (Bakery)
  • ensures service counter customers are greeted and taken care of in a timely manner (Deli)
  • manages make ready application for e-Commerce orders throughout the day (Deli)
  • uses fresh production planner to ensure inventory processes are complete and product is prepared in the correct quantities (Deli)
  • performs inventory management processes as required
  • assists in training other partners
  • ensures catering orders are prepared and ready for customer pickup
  • communicates product inventory concerns to the lead or manager
  • provides product demos and education to customers
  • ensures all sanitation and maintenance tasks for deli slicers are followed
  • serves and packages products at customer's request (Prepared Foods)
  • educates customers on preparation and reheating instructions (Prepared Foods)
  • prepackages condiments for prepared food items
  • cuts, slices, dices, chops food in preparation for chef
  • performs other job-related tasks as requested by supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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