VP Operations - Food - Penn Medicine

Collingswood, NJ, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Flexible work schedule

Job Description

Aramark is a leading global provider of food services, facilities management, and uniforms, serving millions of guests daily across 15 countries. The company is rooted in service and united by a purposeful mission to do great things for its partners, communities, and the planet. Aramark prioritizes equal employment opportunity, fostering an inclusive environment where all employees can thrive regardless of race, color, religion, national origin, age, gender, or any other protected characteristic. As a major player in the food services and facilities sectors, Aramark is renowned for delivering innovative solutions and operational excellence to a diverse range of clients, from corporate enterprises to healthcare institutions and sports venues. The company also emphasizes career growth, professional development, and employee empowerment, making it an employer of choice for ambitious professionals looking to make a meaningful impact.

The role of Vice President of Operations (VPO) for Food Services in the Philadelphia market is a pivotal leadership position reporting directly to the Regional Vice President. This is a high-impact role responsible for overseeing multiple accounts or significant multi-site operations, typically generating over $100 million in revenue. The VPO is tasked with leading a team under a unified growth and operations strategy, driving improvements in operational efficiency, revenue generation, profit margins, and client retention across the portfolio. This executive is expected to maintain and continuously enhance operational excellence, identifying innovative and creative service solutions tailored to meet evolving client needs. Working closely with internal departments such as Sales, Human Resources, Finance, Supply Chain, Marketing, and Compliance, as well as external partners, the VPO develops and implements strategic priorities and operational plans.

Key responsibilities include managing all aspects of the area operations, including sales, finance, human resources, and customer service, with full P&L accountability. The VPO drives new sales growth within existing client accounts and fosters exceptional customer service. Developing both short- and long-term operational strategies in partnership with senior team members is crucial for achieving measurable business outcomes in a timely and cost-effective manner. This leader also cultivates a highly motivated, productive team through effective communication, empowerment, rewards, and coaching, and maintains close working relationships with other functional groups to align business objectives. The role demands a deep understanding of complex business dynamics and the ability to inspire change, implement improved processes, and deliver strategic projects across a dispersed organizational structure. This challenging position offers a unique opportunity to significantly influence Aramark’s footprint in the Philadelphia market while advancing one's executive leadership career within a globally respected organization.

Job Requirements

Bachelor's degree required
Master's degree preferred
Minimum of 10 years progressive leadership experience
Experience in food, facilities, or retail service sectors preferred
Demonstrated full P&L responsibility
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work with diverse stakeholders
Proven project management skills
Ability to lead and develop large teams
Business savvy and strategic thinking

Job Qualifications

Bachelor's degree required, master's degree desired
Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility
Food, facilities, or retail service sector preferred
Proven leadership and experience with managing effective client relationships that are high, wide and deep
Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills
Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement
Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals
Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes
Must possess a balanced perspective on strategic and tactical issues
Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization
Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement
Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders

Job Duties

Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients
Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
Maintain close working relationships with partner group in functional areas, including sales, human resources, finance, marketing, supply chain, and compliance
Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes