VP, Operations

Turlock, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $122,300.00 - $203,900.00

Work Schedule

Flexible

On-call

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

This senior leadership operations position is within a dynamic and multifaceted company operating in the logistics and supply chain management sector. The organization specializes in warehousing, fleet services, facilities management, beverage services, and transportation, encompassing routing, delivery, and backhaul operations. As a key player in ensuring efficient and safe operations, the company prides itself on maintaining compliance with rigorous government regulations, promoting safety and security within its facilities, and advancing strategic initiatives both locally and corporately. The company emphasizes performance excellence, cost management, and superior customer service, making it a prominent contributor to the business community it serves. This role is full-time and offers a competitive salary commensurate with experience and qualifications.

The Senior Operations Leader is responsible for overseeing the inbound and outbound warehouse operations, fleet services, facilities management—which includes managing buildings, grounds, power industrial equipment, sanitation, and security—beverage services, and transportation departments. The successful candidate will play a pivotal role in achieving key performance metrics related to financial performance, customer satisfaction, and safety standards. This includes managing expense and revenue controls, strategically executing local and corporate operational initiatives, and ensuring the security and safety of the physical premises, inventory, equipment, and personnel.

This position demands a high level of fiscal accountability, including budget management across labor, benefits, supplies, assets, capital investments, maintenance, and third-party contracts. The Senior Operations Leader will actively analyze operational growth against facility capabilities to sustain adequate storage, receiving, and shipping capacity to support current and future business needs. They will advocate for efficiency and cost reduction measures while identifying operational challenges and proposing effective solutions to senior management. Moreover, the leader will ensure compliance with multiple government agencies' regulations, oversee audits and documentation related to safety and operational standards, and collaborate across departments to maintain optimal facility conditions.

A critical part of this role involves developing contingency plans to prevent business disruptions, maintaining emergency response protocols, and coordinating with local emergency management entities. The Senior Operations Leader will contribute to training initiatives, oversee department software systems' use and updates, and work closely with sales, marketing, and merchandising teams to address and resolve customer service or delivery issues. Customer engagement by visiting locations to assess delivery logistics and helping solicit new business opportunities is also essential.

Additionally, the position includes managing employee relations through regular communication, enforcing company policies consistently, managing staff functions such as hiring, compensation, development, and disciplinary actions, all while maintaining a positive and productive work environment. The ideal candidate will bring significant experience in operations management, exceptional interpersonal and communication skills, along with a deep understanding of regulatory compliance and operational best practices. This role demands flexibility, leadership, and a strong commitment to achieving organizational goals within a fast-paced and safety-conscious environment.

Job Requirements

Bachelor’s degree preferred, but not required, in business administration, supply chain management, operations management or equivalent combination of education and related experience
7 years operations experience
Demonstrated progressive levels of management experience
Ability to read, comprehends, write and speak English
Proven knowledge of spreadsheet and word processing software
Must have excellent computer skills
Working knowledge of Federal Motor Carrier Safety Regulations and environmental regulations
Strong problem solving and decision making skills
Ability to manage stress and work under pressure
Effective communication and leadership skills
Ability to follow established policies and procedures
Must be able to occasionally lift up to 50 pounds
Flexibility to work nights, weekends, holidays and on-call
Valid driver’s license and ability to travel as required
Willingness to work in various environmental conditions

Job Qualifications

Bachelor’s degree preferred, but not required, in business administration, supply chain management, operations management or equivalent combination of education and related experience
7 years operations experience
Demonstrated progressive levels of management experience
Ability to read, comprehends, write and speak English
Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Write reports, business correspondence, and procedure manuals
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Proven knowledge of spreadsheet software and word processing software, and the ability to learn Sysco technology software and programs
Must have excellent computer skills
Working knowledge of Federal Motor Carrier Safety Regulations, as well as environmental regulations/legislation and governing bodies
Successfully engage and lead individual and team discussions and meetings
Apply all relevant policies in a consistent, timely and objective manner
Capable of working with peers and associates from other departments, operating companies, corporate and the business community proactively and constructively
Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations
Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues
Demonstrates skill in making independent decisions in support of company policies and procedures promptly

Job Duties

Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of inbound and outbound warehouse, transportation (delivery), fleet services, facilities, beverage services departments and associates
Prepares and executes an annual profit plan with direct input from the management team
Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts
Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations
Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively
Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals
Actively supports other departments in the achievement of goals
Analyzes the growth of operating company against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business
Champions’ efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility
Identifies problems and proposes solutions to other members of senior management
Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss
Ensures compliance with all insurance pooling requirements
with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.) with licensing and logbook requirements and with food safety policies, protocols, and requirements
Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, heating, ventilation, and air conditioning (HVAC) systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs
Ensures contingency systems/practices/protocols are in place to eliminate business disruption
Inspects emergency response or crisis management activities
Develops and maintains liaisons with local emergency management and other entities to facilitate plan development and response effort coordination
Assists safety manager with training initiatives
Evaluates and ensures the appropriate use and updating of all department software systems
Communicates with merchandising, sales management and marketing associates to collaboratively resolve any customer or delivery opportunities or issues
Visits customer locations and meets with customers to address issues and assess delivery difficulty
Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community
Participates in company decisions as a member of senior staff
Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings
Maintains associate relations through regular department meetings
Establishes on-going interaction
Keeps open communication channels with associates by answering questions and explaining policies and procedures
Monitors associate morale
Implement or responds to ideas to improve associate engagement and enablement
Interprets trains and consistently enforces company policies and procedures
Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations