Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $24.50
Work Schedule
Standard Hours
Flexible
On-call
Weekend Shifts
Benefits
Meaningful work that directly impacts patients and families
Supportive and mission-driven team culture
Opportunities for professional growth and community engagement
Competitive compensation and benefits package
Job Description
Providence Care is a compassionate and mission-driven healthcare organization dedicated to providing exceptional hospice care to patients and families facing serious illness. With a strong commitment to living every moment with dignity, respect, and compassion, Providence Care empowers its staff and volunteers to enrich the lives of those they serve. As a respected leader in hospice and palliative care, Providence Care integrates community engagement, interdisciplinary teamwork, and patient-centered services to ensure holistic support throughout the end-of-life journey. The organization’s emphasis on volunteer involvement underscores the power of community connection and compassionate care, making it a vital part of their comprehensive hospice program.
The Hospice Volunteer Coordinator at Providence Care plays a pivotal role in sustaining and growing the organization’s volunteer program. This role is uniquely positioned to recruit, train, manage, and support volunteers who are essential to delivering quality hospice services. The coordinator will be a key member of the interdisciplinary team, collaborating closely with healthcare professionals to align volunteer support with patient care plans. The position requires a highly organized, empathetic individual who thrives in community outreach, relationship-building, and program development. By leading volunteer efforts—from recruitment through recognition—the coordinator ensures that patients and families receive personalized and compassionate support, whether through direct patient interactions or administrative assistance.
The coordinator’s responsibilities span full lifecycle volunteer management, including developing recruitment strategies, conducting interviews and screenings, coordinating training, matching volunteers to patient needs, providing ongoing supervision, and managing volunteer schedules and recognitions. Additionally, the coordinator will maintain detailed documentation and compliance with hospice regulations while participating in quality improvement activities. This role frequently involves interaction with patients, families, volunteers, and various community groups, making excellent communication and interpersonal skills essential. Providence Care seeks candidates with a background in social work, psychology, counseling, communications, or a related field, coupled with experience in volunteer management, community outreach, healthcare, or nonprofit sectors.
Joining Providence Care as a Hospice Volunteer Coordinator offers the rewarding opportunity to make a meaningful impact on the lives of patients and their families. The role balances administrative acumen with compassionate leadership, promoting a supportive culture where volunteers feel valued and empowered. Working conditions include office settings, patient homes, assisted living, and skilled nursing facilities, with regular local travel and occasional evening or weekend community events. Providence Care values diversity and inclusion and encourages applicants who share their mission and passion to apply. This position provides not only competitive compensation and benefits but also opportunities for professional growth, community engagement, and the fulfillment of leading a program that brings comfort and support during end-of-life care.
The Hospice Volunteer Coordinator at Providence Care plays a pivotal role in sustaining and growing the organization’s volunteer program. This role is uniquely positioned to recruit, train, manage, and support volunteers who are essential to delivering quality hospice services. The coordinator will be a key member of the interdisciplinary team, collaborating closely with healthcare professionals to align volunteer support with patient care plans. The position requires a highly organized, empathetic individual who thrives in community outreach, relationship-building, and program development. By leading volunteer efforts—from recruitment through recognition—the coordinator ensures that patients and families receive personalized and compassionate support, whether through direct patient interactions or administrative assistance.
The coordinator’s responsibilities span full lifecycle volunteer management, including developing recruitment strategies, conducting interviews and screenings, coordinating training, matching volunteers to patient needs, providing ongoing supervision, and managing volunteer schedules and recognitions. Additionally, the coordinator will maintain detailed documentation and compliance with hospice regulations while participating in quality improvement activities. This role frequently involves interaction with patients, families, volunteers, and various community groups, making excellent communication and interpersonal skills essential. Providence Care seeks candidates with a background in social work, psychology, counseling, communications, or a related field, coupled with experience in volunteer management, community outreach, healthcare, or nonprofit sectors.
Joining Providence Care as a Hospice Volunteer Coordinator offers the rewarding opportunity to make a meaningful impact on the lives of patients and their families. The role balances administrative acumen with compassionate leadership, promoting a supportive culture where volunteers feel valued and empowered. Working conditions include office settings, patient homes, assisted living, and skilled nursing facilities, with regular local travel and occasional evening or weekend community events. Providence Care values diversity and inclusion and encourages applicants who share their mission and passion to apply. This position provides not only competitive compensation and benefits but also opportunities for professional growth, community engagement, and the fulfillment of leading a program that brings comfort and support during end-of-life care.
Job Requirements
- Valid driver's license, reliable transportation, and current automobile insurance
- Ability to travel throughout assigned service areas
- Ability to pass all required background screenings and pre-employment requirements
Job Qualifications
- Bachelor's degree preferred
- Preferred fields of study include social work, psychology, counseling, marketing, human services, communications, or a related field
- Minimum one year of experience in volunteer management, program development, community outreach, healthcare, marketing, or a related field
- Hospice, home health, healthcare, nonprofit, or human services experience strongly preferred
- Experience recruiting, training, or managing volunteers is highly desirable
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to work independently and manage multiple priorities
- Comfortable speaking to community groups and representing the organization
- Proficiency with computers, electronic documentation systems, Microsoft Office, and virtual communication tools
- Understanding of hospice philosophy and commitment to compassionate end-of-life care
Job Duties
- Develop and implement strategies to recruit and retain hospice volunteers from the community
- Conduct volunteer interviews, screenings, and onboarding activities
- Coordinate volunteer orientation, training, and ongoing education programs
- Build partnerships with community organizations, schools, churches, and civic groups to support volunteer engagement
- Maintain an active and diverse volunteer pool to meet patient and organizational needs
- Match volunteers with appropriate patient, family, or organizational assignments
- Provide supervision, coaching, support, and performance feedback to volunteers
- Conduct volunteer visits and follow-up contacts to ensure quality service delivery
- Maintain volunteer schedules and coordinate assignments based on patient care plans
- Manage volunteer recognition and appreciation activities
- Address volunteer concerns and make decisions regarding volunteer status when necessary
- Collaborate with the interdisciplinary team to identify volunteer needs
- Educate patients and families about available volunteer services
- Ensure volunteer activities align with the patient's plan of care
- Communicate changes in patient needs to assigned volunteers as appropriate
- Maintain complete and accurate volunteer personnel files
- Track volunteer hours and assist with reporting requirements
- Ensure documentation meets regulatory and organizational standards
- Participate in quality assurance and performance improvement initiatives
- Assist with survey readiness, audits, and plans of correction related to volunteer services
- Participate in interdisciplinary team meetings and committee activities as assigned
- Serve as the primary liaison between volunteers and hospice staff
- Provide recommendations for program improvements and operational efficiencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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