DraftKings logo

VIP HOST, HOBOKEN

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,000.00 - $85,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

bonus
equity
Health Insurance
Paid Time Off

Job Description

DraftKings is a leading technology and entertainment company renowned for its innovative approach to the gaming and sports betting industry. Headquartered in Boston and publicly traded on NASDAQ under the ticker DKNG, DraftKings combines cutting-edge AI technology with a passion for creating engaging and dynamic experiences for its millions of users. The company is dedicated to transforming how entertainment is delivered by leveraging artificial intelligence to enhance customer interactions, streamline operations, and generate new opportunities for growth. At DraftKings, innovation is at the core of everything we do, and this forward-thinking mindset is a key factor in our rapid expansion and success in a highly regulated and competitive sector.

As a VIP Host at DraftKings, you will play an essential role in strengthening relationships with our most engaged players, effectively becoming a key ambassador for our brand. Your primary responsibility will be to execute the strategy of DraftKings' industry-leading VIP engagement program. By understanding and responding to the unique needs of our VIP players, you will help foster loyalty and provide a world-class experience that encourages continued engagement and advocacy for DraftKings. This position offers a fantastic opportunity to work closely with a dynamic, fast-paced team that embraces entrepreneurial spirit and innovation.

In this role, you will be the face of the company to our VIP players, managing relationships through personalized communications, local events, and prompt responses to any escalations or concerns. You will maintain a thorough understanding of the gaming market, regularly introducing new game offerings, promotions, and platforms tailored to the preferences of your VIP clientele. Your insight into player feedback will be invaluable, as it will support continuous platform improvements and identify new business opportunities. Adhering to VIP policies and responsible gaming guidelines is vital to ensure compliance and maintain the trust of our community.

The VIP Host position requires a blend of strong interpersonal skills, analytical thinking, and a proactive approach to problem-solving. You will thrive in an environment that values collaboration, adaptability, and innovation. Travel and flexible working hours, including nights and weekends, are part of this role due to the nature of player events and engagements. Additionally, the ability to obtain and maintain state gaming licenses is a crucial requirement, with DraftKings supporting you throughout this process.

The salary range for this full-time position in the United States is between 68,000 and 85,000 USD, with additional earnings potential through bonuses, equity, and comprehensive benefits. DraftKings is committed to equal opportunity employment and encourages candidates from diverse backgrounds to apply. If you are passionate about gaming, customer engagement, and using AI-driven tools to enhance experiences, this is your chance to join a company that is shaping the future of the industry while owning what’s next.

Job Requirements

  • Bachelor's degree in a related field or relevant experience
  • At least 3 years of experience in a sales account management or customer-facing role
  • Comfort working in a fast-paced highly collaborative and entrepreneurial environment
  • Analytical mindset to make quick and confident decisions on data and trends
  • Willingness to travel and work nights and weekends
  • Must be able to obtain and maintain required state gaming licenses

Job Qualifications

  • Bachelor's degree in a related field or relevant experience
  • At least 3 years of experience in a sales account management or customer-facing role
  • Analytical mindset to make quick and confident decisions on data and trends
  • Comfort working in a fast-paced highly collaborative and entrepreneurial environment

Job Duties

  • Create new business revenue by understanding and developing strong authentic and trusted player relationships
  • Manage all aspects of the relationship with the player through local events regular communications and escalation responses
  • Maintain a thorough understanding of the market while proactively providing new game offerings promotions channels and platforms to players
  • Compile player feedback to support improvements to the platform and identify opportunities
  • Execute against all VIP policies and guidelines including responsible gaming policies

Job Criteria

Experience

Mid Level (3-7 years)


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