VIP Host - Citizens House of Blues Boston

Quincy, MA, USA|

Job Overview

Compensation

Hourly

Range $16.00 - $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible scheduling

Job Description

Live Nation Entertainment is recognized globally as the leading live entertainment company, consisting of some of the biggest names in the industry such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the premier platform in event ticketing, managing the sale of over 620 million tickets yearly and serving approximately 10,000 clients worldwide. Live Nation Concerts holds the distinction of being the largest live entertainment provider globally, organizing more than 50,000 events annually that feature nearly 7,000 artists across more than 40 countries. This extensive reach allows Live Nation Media & Sponsorship to deliver strategic music marketing initiatives that connect over 1,200 sponsors to the 145 million fans attending Live Nation events each year. For more details, visit their official website at www.livenationentertainment.com.

This particular role focuses on enhancing the VIP experience at Live Nation's House of Blues venues. The position is hourly with an expected pay range between $16.00 to $20.00 USD, depending on factors such as location, skills, and prior experience. The role primarily involves being present at every show to actively upsell VIP inventory to concert attendees, acting as an information resource for VIP clients, and ensuring their experience is seamless and exceptional. Additional responsibilities include assisting clients with arrival and concert timing, recognizing key members and executives to foster a welcoming environment, and coordinating operational aspects with venue staff including the operations director, servers, and security personnel. Building strong relationships with VIP members and anticipating their needs is critical to success in this role. Candidates are expected to maintain professional grooming standards and possess the social adaptability to interact with diverse audiences. The job may require occasional work during special events hosted throughout the venue, demanding flexibility and a commitment to a fast-paced, dynamic work environment. This role offers a unique opportunity for individuals who are passionate, motivated, and embody an entrepreneurial spirit to contribute meaningfully to one of the largest live entertainment companies in the world, gaining valuable experience in client relations and live event operations within a prestigious setting.

Job Requirements

High school diploma or equivalent
Experience with high-end restaurant operations, seating procedures, guest relations, problem solving
Experience in selling to high-end, VIP clients
Strong skills in diplomacy, handling multiple tasks, verbal and organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule
Ability to work in a fast-paced, loud, and stressful environment
Ability to stand for extended periods and work on feet
Ability to lift or move up to 25 lbs using proper lifting techniques

Job Qualifications

High school diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Experience in selling to high-end, VIP clients
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule

Job Duties

Be present at every show to upsell available VIP inventory to concert patrons
Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue
Provide assistance for VIP clients regarding the timing of their arrival and concert times
Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage
Coordinate operations on night of shows with Ops Director, servers and security
Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs
Maintain articulate vocabulary with the ability to adapt and socialize with current audience
Maintain exemplary and professional grooming standards
Required to occasionally work Special Events that are scheduled throughout the venue