VIP Food Runner/Busser - Fillmore New Orleans

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Free concert tickets
Dog-friendly offices
student loan reimbursement
adoption support
fertility support
Health Insurance
Paid Time Off

Job Description

Live Nation Entertainment is the world's leading live entertainment company, recognized globally for its comprehensive network encompassing Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts promotes more than 40,000 shows and over 100 festivals annually, showcasing nearly 4,000 artists in over 40 countries. These synergistic businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs connecting over 1,000 brands with 98 million fans attending Live Nation events each year. The company's scale and diversity make it a pivotal player in the global live music and entertainment industry. For more information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is the heartbeat of the live music industry. This division is where tours are born, artists come alive, and fans experience the thrill of live music. The division manages dozens of owned and operated amphitheaters and employs a skilled Global Touring team, alongside professionals in Ticketing, Venue Operations, Marketing, and Sales. The work environment is vibrant, fast-paced, and nurturing, providing numerous opportunities for professional growth. Employees enjoy various perks such as free concert tickets, dog-friendly offices, and progressive benefits including student loan reimbursement and adoption/fertility support. These benefits have contributed to Live Nation's recognition as a Great Place to Work organization and one of People Magazine's "50 Companies that Care." The company promotes a culture of belonging, encouraging employees to achieve both their career and personal goals.

The role offered is within the VIP services area, primarily responsible for maintaining high standards of service in a fast-paced, high-volume environment. This position involves overseeing table maintenance duties, ensuring the VIP area is clean, orderly, and welcoming, aligning with the company’s service standards. The role requires performing opening, running, and closing duties, responding to guest inquiries politely, and maintaining atmosphere control by circulating through the work area. Attention to detail is critical, including cleaning spills immediately, proper waste disposal, adhering to safety guidelines, and assisting other employees as needed. Occasional work during Special Events throughout the venue is expected, requiring flexibility and commitment.

Candidates for this role should be passionate, motivated, and embody an entrepreneurial spirit. They should possess outstanding communication skills, time management abilities, and a sense of urgency. Experience in high-volume kitchen operations, specifically in food service as an expeditor or server, is essential, alongside knowledge of kitchen sanitation standards and decision-making skills. A high school diploma is required, while experience with point of sales systems is preferred.

The work environment is fast-paced and loud, often requiring prolonged standing and physical activity, including lifting up to 40 lbs with proper techniques. Live Nation is committed to diversity, inclusion, and equal opportunity, fostering an inclusive workplace where all employees can bring their whole selves to work. The company provides reasonable accommodations for disabilities and religious practices and encourages a balanced work-life integration. Health and safety protocols, including vaccination encouragement, are in place to ensure a safe working environment. Live Nation ensures transparent hiring practices and will only communicate through official channels during recruitment.

Job Requirements

  • High school diploma
  • Experience in high volume kitchen operations
  • Food service experience as either an expeditor or server in a high volume environment
  • Exceptional communication skills
  • Sense of urgency
  • Time management skills
  • Knowledge of kitchen sanitation standards
  • Critical thinking and decision making skills

Job Qualifications

  • High school diploma
  • Experience in high volume kitchen operations
  • Food service experience as either an expeditor or server in a high volume environment
  • Exceptional communication skills
  • Sense of urgency
  • Time management skills
  • Knowledge of kitchen sanitation standards
  • Critical thinking and decision making skills
  • Point of sales experience preferred

Job Duties

  • Perform table maintenance duties in the VIP area according to company service standards
  • Perform opening, running, and closing duties in the VIP area according to company service standards
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Maintain line of sight and atmosphere control by circulating through work area throughout shift
  • Keep floor neat, clean and free of food, trash and other obstacles throughout shift
  • Clean all spills immediately, use floor signs to caution guests and staff
  • Put all trash and recyclable products in proper receptacles
  • Keep current on all standard operating procedures
  • Stay informed of current menu items and descriptions
  • Follow private party service guidelines to ensure event success
  • Assist other employees as needed
  • Follow all safety standards
  • Occasionally work special events that are scheduled throughout the venue

Job Criteria

Experience

Entry Level (1-2 years)


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