Veterinary Receptionist

Roseland Animal Care is a well-established small animal veterinary hospital located in the West Essex Area of New Jersey, committed to providing exceptional veterinary services for over 30 years. The hospital specializes in comprehensive medical and surgical care for small animals including dogs, cats, and pocket pets. The facility is equipped with advanced diagnostic technologies such as digital radiology, ultrasound, hematology, and clinical pathology, which enable the veterinary team to deliver high-quality health care to their animal patients. The environment at Roseland Animal Care is welcoming and supportive, making it an ideal workplace for experienced veterinary receptionists who thrive in a collaborative and professional setting. The hospital staff is known for being pleasant, patient, and dedicated to maintaining an excellent standard of care. Equally important, the clientele is courteous and justifiably demanding of superior veterinary service, creating a motivated atmosphere for staff to excel in client service and animal care.

The Veterinary Receptionist position at Roseland Animal Care offers both full-time and part-time opportunities, making it a flexible role that can suit different schedules. The role primarily involves managing client interactions, coordinating appointment scheduling, and handling veterinary records with accuracy and professionalism. Given the importance of this role as the first point of contact between the client and the hospital, it requires a candidate who is both compassionate and organized, with excellent communication skills and a natural ability to multitask efficiently. The receptionist will be responsible for managing incoming calls, greeting clients and their pets, maintaining accurate medical documentation, and assisting the veterinary team to ensure smooth daily operations. They will utilize veterinary practice management software, specifically Impromed Infinity, to schedule appointments and maintain client and patient records, underscoring the need for someone tech-savvy and detail-oriented. This position demands a respectful and empathetic approach towards clients and their pets, understanding the sensitivities around veterinary care, and supporting clients through their interactions with the hospital. The salary for this role is commensurate with experience, recognizing the value of skilled personnel contributing to the hospital's success.