Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Competitive base pay plus revenue share bonus program
best-in-class medical insurance
Vision Insurance
Dental Insurance
short-term and long-term disability
Life insurance
401k with match
Paid Time Off
Free continuing education
mental health support
Job Description
Pet Pals Veterinary Hospital, located in the Nora area of Indianapolis, Indiana, is a thriving general veterinary practice committed to delivering affordable and high-quality veterinary care. As a growing establishment, Pet Pals has built a reputation for compassionate and comprehensive pet health services, emphasizing a whole person approach to care not only for animals but also for their dedicated team members. This innovative approach ensures that staff are supported holistically, including healthcare, mental health resources, and continuous professional development opportunities. The hospital's mission is to foster a nurturing and supportive environment where every team member feels valued and empowered to... Show More
Job Requirements
- High school diploma or relevant education and work experience
- customer service experience
- ability to handle multiple tasks simultaneously
- strong communication skills
- ability to lift 50 pounds, stoop, bend, and stand on feet for long periods
- tech proficiency with billing and scheduling software
- team player mindset
Job Qualifications
- High school diploma or relevant education and work experience
- customer service
- organizational skills
- tech savvy
- team oriented
- communication skills
Job Duties
- Checking patients in, discharging patients, invoicing
- provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- handle incoming and outgoing mail and email
- update and file patient charts
- enter data into computerized billing program
- retrieve prescriptions
- assist with pet supply purchases such as food, supplements, and grooming items
- maintain the cleanliness of waiting room
- must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
- retail sales
Job Location
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