Veranda Cocktail Server

Fort Worth, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Seasonal

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

Flexible work schedule

Job Description

Hotel Drover is a unique and vibrant hotel located in the heart of the historic Fort Worth Stockyards, Texas. Drawing inspiration from the pioneering spirit of the West, the hotel celebrates true Texas hospitality, paying tribute to the legendary cowboys known as drovers who drove cattle to market across the plains. As an Autograph Collection property, Hotel Drover offers guests an authentic and memorable experience that reflects the rich heritage and culture of Fort Worth. The hotel stands out by blending history with luxury, providing an inviting atmosphere where guests can enjoy the spirit of the Stockyards through exceptional service and genuine Texas warmth.

Hotel Drover prides itself on its commitment to delivering an immersive experience that honors its storied past and vibrant local community. The welcoming environment is designed for guests to feel at home, greeted warmly with the symbolic tip of a hat and a firm handshake representative of traditional Texas hospitality. This spirit of friendliness and authenticity is at the core of the hotel's mission to offer life’s simple pleasures with warmth and sincerity. Whether enjoying the rustic charm or the comfort of modern amenities, guests are treated to an unparalleled stay that captures the essence of the Old West within a luxurious setting.

The role of Veranda Cocktail Server at Hotel Drover is an essential part of delivering this legendary hospitality. This seasonal position focuses on providing outstanding food and beverage service in the pool, outdoor veranda, and patio areas, ensuring guests enjoy a relaxing and exceptional outdoor dining experience. The Veranda Cocktail Server acts as an ambassador of the hotel’s spirit, embodying the values of authenticity, fun, collaboration, and genuine hospitality in all interactions. This position requires attentiveness, efficiency, and a friendly demeanor to create meaningful connections with guests, enhancing their overall experience.

Serving as a Veranda Cocktail Server means more than just taking orders and delivering drinks; it involves building relationships by anticipating guests’ needs and ensuring every service moment reflects Hotel Drover’s core values. Seasonal employment supports peak business needs through the summer months, providing opportunities to work in a dynamic outdoor environment surrounded by the historical backdrop of the Fort Worth Stockyards. Working at Hotel Drover offers an exciting chance to be part of a passionate team dedicated to excellence and to contribute to a hotel brand that values community, tradition, and exceptional guest experiences.

Job Requirements

High school diploma or equivalent
Previous experience in food and beverage service preferred
Ability to stand, walk, and move for extended periods
Must be able to lift, carry, and move up to 25 lbs regularly
Comfortable working in an outdoor environment with varying weather conditions
Strong communication skills
Flexible schedule including availability for evenings, weekends, and holidays
Ability to multitask in a fast-paced, high-volume environment
Strong interpersonal skills
Commitment to embodying the hotel's core values

Job Qualifications

Strong communication skills with the ability to interact professionally and graciously with guests and team members
Flexible schedule - must be available to work evenings, weekends, and holidays
Ability to multitask and adapt to a fast-paced, high-volume outdoor service environment
Strong interpersonal and collaboration skills
Embody Hotel Drover’s Core Values: Hit the Mark, Every Time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, Stay Curious
Previous outdoor/poolside or luxury hospitality service experience preferred
Familiarity with POS systems preferred
Strong multitasking and time management skills preferred
Food Handler and TABC certification (or ability to obtain upon hire) preferred

Job Duties

Greet guests warmly, take accurate food and beverage orders, and deliver items promptly
Build connections with guests by providing genuine service, anticipating needs, and embodying Hotel Drover’s values
Maintain a tidy and organized service area, including pool deck, veranda, and patio tables
Replenish supplies (napkins, condiments, utensils, towels, etc.) and assist with setup/breakdown for service areas
Collaborate with bartenders, servers, and support staff to ensure smooth service across multiple outdoor areas
Respond to guest questions or concerns with professionalism and escalate issues when appropriate
Follow all safety, sanitation, and health regulations while ensuring guest well-being
Accurately take and process food and beverage orders using the POS system (MICROS), maintaining efficiency and attention to detail during peak service periods
Serve food and beverages promptly, ensuring proper presentation and adherence to established service standards
Communicate clearly and effectively with kitchen and bar teams regarding guest requests, allergies, modifications, and proper timing of courses
Maintain professionalism, composure, and a guest-focused mindset in high-volume and elevated service environments
Utilize refined, luxury-focused language and service techniques to create memorable and personalized guest interactions
Assist with service across multiple areas, including lobby, backyard, and pool, as business needs require
All other duties as assigned