Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $33.55 - $37.24
Work Schedule
Standard Hours
Day Shifts
Benefits
Performance based incentive plans
Generous time off with PTO
Holidays
Sick personal days
401k with a contribution match
Health Insurance
Vision Insurance
Dental Insurance
Job Description
Pinnacle Live is a premier in-house audiovisual (AV) partner dedicated to elevating the standards of live event experiences for people and venues that demand superior quality and professionalism. Renowned for delivering tailored AV solutions, Pinnacle Live excels in supporting in-person, virtual, and hybrid meetings and live events with a comprehensive approach that combines high-level strategic problem-solving and meticulous hands-on execution. This dynamic company prides itself on its collaborative spirit and commitment to empowering its team members to overcome challenges, ensuring every event is outstanding and memorable. The company culture emphasizes teamwork, innovation, and exceptional client service, making Pinnacle Live a sought-after employer in the live event and hospitality industry. With an employment opportunity for a Venue Manager, Pinnacle Live offers a competitive hourly wage ranging between $33.55 and $37.24, along with performance-based incentives underscoring the value it places on excellence and dedication.
The Venue Manager role at Pinnacle Live is a critical leadership position tasked with managing the daily audiovisual operations and service delivery at an assigned venue under the guidance of the Venue Director. This role demands a hands-on leader capable of overseeing all aspects of event floor operations, including the setup and striking of AV equipment, ensuring that each event transitions smoothly and flawlessly according to company standards. The manager will operate equipment during live events as necessary, provide exceptional client interaction by greeting guests and guiding them on equipment use, and maintain continuous communication to guarantee event success. Additionally, the Venue Manager is responsible for diligently handling event documentation such as flow sheets, schedules, and purchase orders related to equipment delivery and labor coordination.
Inventory management is another essential aspect of this position, requiring the Venue Manager to safeguard the venue’s AV assets against damage or loss and maintain cleanliness and organization within company-occupied spaces. This position demands continual technical skill enhancement to keep up with the evolving demands of live event technology, reinforcing Pinnacle Live’s reputation as a leader in cutting-edge AV services. Applicants are expected to have a high school diploma or equivalent, combined with two to three years of experience in the AV or hospitality industry and advanced AV expertise, particularly in theatrical or live event environments. The ideal candidate will exhibit strong organizational skills, technical ability, and exceptional interpersonal communication, including proficiency in computer applications like MS Office, PowerPoint, Keynote, and basic IT device management.
Physical demands include the ability to stand, walk, bend, lift items up to 50 pounds occasionally, and perform tasks requiring manual dexterity and communication skills. Pinnacle Live’s commitment to diversity, equity, and inclusion ensures a welcoming and supportive environment for all employees. With comprehensive benefits including health, vision, dental insurance, 401k with matching, and generous paid time off, Pinnacle Live stands out as an employer dedicated to the well-being and success of its team. This position is ideal for a motivated, technically skilled professional passionate about delivering top-tier live event experiences in a vibrant and supportive workplace.
The Venue Manager role at Pinnacle Live is a critical leadership position tasked with managing the daily audiovisual operations and service delivery at an assigned venue under the guidance of the Venue Director. This role demands a hands-on leader capable of overseeing all aspects of event floor operations, including the setup and striking of AV equipment, ensuring that each event transitions smoothly and flawlessly according to company standards. The manager will operate equipment during live events as necessary, provide exceptional client interaction by greeting guests and guiding them on equipment use, and maintain continuous communication to guarantee event success. Additionally, the Venue Manager is responsible for diligently handling event documentation such as flow sheets, schedules, and purchase orders related to equipment delivery and labor coordination.
Inventory management is another essential aspect of this position, requiring the Venue Manager to safeguard the venue’s AV assets against damage or loss and maintain cleanliness and organization within company-occupied spaces. This position demands continual technical skill enhancement to keep up with the evolving demands of live event technology, reinforcing Pinnacle Live’s reputation as a leader in cutting-edge AV services. Applicants are expected to have a high school diploma or equivalent, combined with two to three years of experience in the AV or hospitality industry and advanced AV expertise, particularly in theatrical or live event environments. The ideal candidate will exhibit strong organizational skills, technical ability, and exceptional interpersonal communication, including proficiency in computer applications like MS Office, PowerPoint, Keynote, and basic IT device management.
Physical demands include the ability to stand, walk, bend, lift items up to 50 pounds occasionally, and perform tasks requiring manual dexterity and communication skills. Pinnacle Live’s commitment to diversity, equity, and inclusion ensures a welcoming and supportive environment for all employees. With comprehensive benefits including health, vision, dental insurance, 401k with matching, and generous paid time off, Pinnacle Live stands out as an employer dedicated to the well-being and success of its team. This position is ideal for a motivated, technically skilled professional passionate about delivering top-tier live event experiences in a vibrant and supportive workplace.
Job Requirements
- High school diploma GED or equivalent
- Two to three years prior experience in the audio visual or hospitality industry
- Two years advanced audio and visual experience in a theatrical or live event environment
- Strong technical aptitude including audio visual equipment set up strike and operation
- Planning ability able to plan and prioritize
- Excellent organizational skills
- Strong interpersonal skills
- Strong verbal listening and written communication skills
- Strong customer focus
- Strong team player orientation
- Basic computer skills including MS Office networking IT device management PC and Mac operations
- Must be proficient with PowerPoint Keynote and internet usage
Job Qualifications
- High school diploma GED or equivalent
- Two to three years prior experience in audio visual or hospitality industry
- Two years advanced audio and visual experience in theatrical or live event environment
- Strong technical aptitude in AV equipment set up strike and operation
- Excellent organizational and planning skills
- Strong interpersonal verbal listening and written communication skills
- Proficient with basic computer skills including MS Office PowerPoint Keynote and internet usage
- Team player orientation
Job Duties
- Oversee daily floor operation including set and strike of equipment for each event
- Supervise non-union union and contract labor to ensure compliance with company standards
- Operate equipment during live shows as needed
- Greet guests and clients before events providing instructions on equipment use
- Maintain continued communication with clients to ensure event success
- Complete flow sheets schedule and purchase orders for equipment delivery and labor
- Ensure all inventory is in good working order and rental condition
- Enforce company security and safety measures
- Update and improve technical skills continuously
- Maintain accurate client event information in billing and event order systems
- Review invoice with client and obtain signature on invoice and add-ons
- Manage venue inventory ensuring security of equipment
- Report any lost stolen or damaged equipment to supervisor immediately
- Maintain cleanliness organization and company standards in occupied areas
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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