Valet/Porter

Performance is a dynamic and rapidly growing company that places a high value on its employees, particularly its Customer Service Ambassadors, who are seen as a crucial force behind its success. The company operates in the customer service and automotive service industry, focusing on enhancing customer experience through dedicated and enthusiastic personnel. Performance is committed to creating a positive work culture where employees are encouraged to be outgoing, self-motivated, and customer-focused. This approach has allowed the company to build a strong team that conveys passion, exceptional capabilities, and a strong sense of community. Performance believes that a positive attitude, symbolized by a simple smile, significantly improves service delivery and customer satisfaction. By joining Performance, employees are not just taking a job—they’re becoming part of a team that values exceptional service, thoughtfulness, and community engagement. The company offers a comprehensive employee benefits package that reflects its commitment to employee welfare and satisfaction. This package includes top-level compensation, health savings accounts (HSA) and flexible spending accounts (FSA), dental and vision plans, short and long-term disability coverage, life insurance, and a company-matched retirement plan. In addition, employees receive paid time off and have access to an employee purchase program, further enhancing their work-life balance and financial well-being.

The role of Customer Service Ambassador at Performance is designed for individuals who thrive in energetic, customer-facing environments and have a strong desire to contribute to a positive customer experience. The position requires individuals to be approachable, friendly, and efficient with a proactive attitude towards customer service. Responsibilities primarily involve engaging with customers promptly as they arrive at the service department, ensuring they feel welcomed and informed. Additionally, the role includes supporting service writers by managing vehicle logistics such as installing interior protection packages, moving vehicles efficiently in the service lane, and maintaining communication to keep the service area clear and running smoothly. This role is ideal for those who enjoy working in a team-driven setting and have a passion for the automotive service industry. It offers the opportunity to be part of a company that truly values its employees and rewards them generously for their contributions. Employment in this position offers job stability and growth potential within a supportive and mission-driven organizational culture.