Valet/Concierge/Receiving

Associa is a leading provider of community management services, specializing in managing luxury condominium and residential properties across the United States. Known for its commitment to excellence, Associa has established itself as a trusted partner in the real estate industry by delivering exceptional management solutions that enhance resident experiences and property values. The company takes pride in fostering professional growth, encouraging collaboration, and promoting a culture of integrity and customer-first service. With numerous recognitions such as being named a Great Place to Work for nine consecutive years and receiving numerous Best and Brightest awards, Associa exemplifies a dedication to both employee and client satisfaction.

The Concierge/Valet/Receiving Dock role at a luxury high-rise condominium located on Turtle Creek Blvd in Dallas, Texas, is an integral position within the Resident Services Department. This role requires an individual who thrives in a dynamic, fast-paced environment and possesses strong communication, telephone, and customer service skills. The ideal candidate is detail-oriented, capable of multitasking efficiently, and maintains an approachable and friendly demeanor. The Concierge/Valet is often the first point of contact for residents, guests, and service providers, representing the property’s commitment to luxury, convenience, and security.

This multifaceted position involves cross-training in several essential resident services duties, including concierge functions, valet parking operations, and coordinating the receiving dock. The incumbent must be adept at recognizing and responding to emergency situations, monitoring and operating electronic security control systems, and accurately maintaining daily logs, records, and forms. The ability to quickly remember and recall names and faces to foster a welcoming environment is also critical. Additionally, the role expects the candidate to uphold safety procedures and manage complaint resolutions promptly and effectively, ensuring residents’ satisfaction and building a safe, hospitable environment.

Associa offers competitive compensation for this full-time position, with an hourly rate of $17.00, and highly values direct experience in concierge or valet roles. Candidates with strong typing and computer proficiency and bilingual skills, especially in English and Spanish, have an advantage. The role also encourages individuals with military or law enforcement backgrounds to apply, as these experiences are considered a plus. The successful applicant will demonstrate reliability, punctuality, excellent grooming standards, and possess a valid driver's license and dependable transportation.

Joining Associa as a Concierge/Valet/Receiving Dock team member means becoming part of a company that not only emphasizes great customer service but also supports its employees through comprehensive benefits, including medical, dental, vision insurance, 401(k) plans, disability insurance, and wellness initiatives. For anyone seeking to contribute to a premier residential service experience in an upscale community, this role offers a rewarding opportunity to grow within a respected and supportive organization.