Valet - St. Louis Union Station Hotel - (3:00pm - 11:00pm / 2nd Shift / Part-time / Flexible Days) \$15 an hr. + tips
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
uniform provided
Training and Development
Job Description
AAA Parking is a leading provider of professional parking management services, renowned for delivering exceptional valet and parking solutions across various venues including hotels, events, and commercial establishments. With a commitment to excellence, safety, and superior customer service, AAA Parking has become a trusted name within the parking industry. Their team is dedicated to creating seamless, friendly, and efficient experiences for guests and clients alike, ensuring each encounter is marked by professionalism and care.
Joining AAA Parking as a Valet Attendant at the St. Louis Union Station Hotel presents a fantastic opportunity for individuals interested in gaining valuable customer service experience while earning additional income. This role is ideal for those who enjoy meeting new people and thrive in dynamic, guest-focused environments. As the first and last point of contact for hotel guests, the Valet Attendant plays a pivotal role in shaping the overall guest experience by providing courteous, reliable, and polished service.
The position demands a warm and welcoming demeanor, impeccable grooming, and a dedication to maintaining the highest standards of service. Valet attendants are expected to greet guests promptly and professionally, assist with vehicle handling, and offer helpful information about hotel amenities and local attractions. The role also involves careful attention to detail, such as conducting vehicle damage checks and ensuring accurate documentation of valet tickets. Moreover, attendants must work collaboratively with hotel staff and fellow team members to facilitate smooth guest arrivals and departures, demonstrating flexibility and a team-oriented mindset.
Physical stamina and the ability to handle stress are important aspects of this position, as attendants must remain on their feet for the full duration of their shifts and comply with safety protocols to protect both guests and their vehicles. AAA Parking values individuals who possess a positive attitude, strong communication skills, and a genuine desire to assist others. Candidates with prior experience in hospitality or luxury customer service environments are particularly well-suited for this role, though comprehensive training and support are provided.
Employment in this role requires a valid driver’s license with a clean driving record and the ability to successfully pass background and driving checks. Flexibility in scheduling is also crucial, as business needs may dictate varying shift times. Working as a Valet Attendant with AAA Parking at the St. Louis Union Station Hotel not only provides a pathway to enhance one’s customer service repertoire but also allows individuals to be part of a reputable company that prioritizes its employees’ growth and satisfaction.
Joining AAA Parking as a Valet Attendant at the St. Louis Union Station Hotel presents a fantastic opportunity for individuals interested in gaining valuable customer service experience while earning additional income. This role is ideal for those who enjoy meeting new people and thrive in dynamic, guest-focused environments. As the first and last point of contact for hotel guests, the Valet Attendant plays a pivotal role in shaping the overall guest experience by providing courteous, reliable, and polished service.
The position demands a warm and welcoming demeanor, impeccable grooming, and a dedication to maintaining the highest standards of service. Valet attendants are expected to greet guests promptly and professionally, assist with vehicle handling, and offer helpful information about hotel amenities and local attractions. The role also involves careful attention to detail, such as conducting vehicle damage checks and ensuring accurate documentation of valet tickets. Moreover, attendants must work collaboratively with hotel staff and fellow team members to facilitate smooth guest arrivals and departures, demonstrating flexibility and a team-oriented mindset.
Physical stamina and the ability to handle stress are important aspects of this position, as attendants must remain on their feet for the full duration of their shifts and comply with safety protocols to protect both guests and their vehicles. AAA Parking values individuals who possess a positive attitude, strong communication skills, and a genuine desire to assist others. Candidates with prior experience in hospitality or luxury customer service environments are particularly well-suited for this role, though comprehensive training and support are provided.
Employment in this role requires a valid driver’s license with a clean driving record and the ability to successfully pass background and driving checks. Flexibility in scheduling is also crucial, as business needs may dictate varying shift times. Working as a Valet Attendant with AAA Parking at the St. Louis Union Station Hotel not only provides a pathway to enhance one’s customer service repertoire but also allows individuals to be part of a reputable company that prioritizes its employees’ growth and satisfaction.
Job Requirements
- Must be at least 18 years old
- Valid driver’s license with a clean driving record
- Excellent communication and interpersonal skills
- Basic English reading, writing, and communication skills
- Strong attention to detail and ability to handle stressful situations with poise
- Ability to stand 100 percent of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds)
- Flexible schedule based on business needs
- Successfully pass a background and driving record check
Job Qualifications
- Previous experience in hospitality or high-end customer service role preferred
- Excellent communication and interpersonal skills
- Basic English reading, writing, and communication skills
- Strong attention to detail
- Ability to work well under pressure
- Positive attitude and strong work ethic
Job Duties
- Greet and welcome all arriving and departing guests in a proper manner
- Communicate and answer all customer questions clearly and professionally
- Open car and hotel doors for guests as well as assist with coats and luggage
- Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions
- Assist guests with special needs or disabilities
- Fill out valet ticket properly and conduct vehicle damage check
- Retrieve and park vehicles for guests quickly and efficiently
- Maintain keys in an organized and secure manner
- Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards
- Ensure the valet area is clean, organized, and inviting
- Work closely with the hotel staff to ensure smooth guest arrivals and departures
- Communicate effectively with colleagues to coordinate valet operations
- Support team members during busy periods or special events
- Follow all safety protocols and guidelines to ensure the security of guests and their vehicles
- Report any accidents, injuries, or incidents to the supervisor immediately
- Perform routine inspections of the valet area and equipment
- Maintain The AAA’s of Service: Attitude: A positive, can-do attitude with a passion for providing exceptional service
- Appearance: Impeccable grooming and professional appearance, reflecting the high standards of our clients and AAA Parking
- Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations
Job Criteria
Experience
No experience required
Job Location
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