Valet (Part Time)

FS Residential is a prominent property management company specializing in residential communities across the United States. Known for its commitment to delivering exceptional living experiences, FS Residential manages diverse apartment communities that focus on resident satisfaction, safety, and quality service. Their team-oriented culture promotes a supportive and engaging work environment where employees can thrive and contribute to maintaining strong community relationships. FS Residential emphasizes high standards in customer service and seeks professionals who align with their values of hospitality, integrity, and professionalism.

The current job opening is for a part-time concierge/guest services representative, a role that is integral to ensuring positive first impressions and sustained resident satisfaction. This customer service-driven position requires an outgoing, friendly individual who enjoys interacting with people and effectively managing their needs. The role involves greeting residents and guests upon their arrival and departure, assisting with baggage, package, grocery handling, parking, and providing valuable information related to property services and local amenities. The position involves maintaining the readiness of equipment, handling inquiries about hotel services and local recommendations, and ensuring a safe, welcoming, and supportive environment.

The concierge plays a pivotal role in addressing the needs of residents, providing concierge services as required, and resolving any issues or complaints promptly to enhance resident experience. The work schedule is part-time, specifically weekends from 7 a.m. to 3 p.m. on Saturdays and Sundays. Compensation is $18 per hour, reflective of the importance of customer interaction and operational support expected in this role. The job requires the ability to handle physical tasks such as heavy lifting and standing for extended periods, as well as operating in various environmental conditions. Furthermore, the position may occasionally demand flexible hours and weekends to meet business needs.

This role offers comprehensive benefits for full-time non-exempt associates, including multiple medical plan options, dental and vision coverage, paid time off, paid holidays, and a 401k plan with company match. FS Residential encourages candidates who value service excellence and community engagement to apply. They also support diverse abilities and provide accommodations to ensure equal employment opportunities. Overall, this position is ideal for someone who thrives in a dynamic, people-oriented environment and is dedicated to enhancing residential living through outstanding customer service.