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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) Plan
Employee assistance program
Parental leave
caregiver leave
Job Description
University of Miami Health System, located in Miami, Florida, is a leading academic medical center known for its commitment to excellence in patient care, innovative research, and comprehensive health services. As part of the larger University of Miami enterprise, the Health System integrates a wide range of medical specialties and services to address the diverse healthcare needs of its community. The system emphasizes a culture of collaboration, advanced medical technology, and patient-centered care, making it a trusted choice for both patients and healthcare professionals alike. The University of Miami Health System operates multiple facilities, including hospitals, outpatient clinics, and specialized... Show More
Job Requirements
- Must be at least 18 years of age
- Valid driver’s license with good driving record
- Must successfully pass a background check in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility
- Must provide proof of required vaccinations MMR varicella hepatitis B COVID-19 and recent flu shot
- Ability to walk or run for extended periods
- Ability to occasionally lift up to 50 pounds
- Ability to operate guest vehicles including manual transmission
- Must be able to work varying shifts
- Must maintain professionalism during customer interactions
Job Qualifications
- High school diploma or equivalent preferred
- Previous valet parking experience preferred
- Excellent customer service and communication skills
- Ability to learn quickly and use sound decision making in fast-paced environments
- Ability to operate manual transmission vehicles a plus
- Valid driver’s license with good driving record
- Ability to interact courteously with guests
- Ability to collaborate effectively with team members and supervisors
Job Duties
- Coordinate the full valet service process from arrival to departure including greeting guests retrieving keys issuing tickets and entering customer information
- Park and retrieve guest vehicles safely and efficiently ensuring proper vehicle placement and accurate tracking of vehicle location
- Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
- Deliver exceptional customer service by building rapport responding promptly to inquiries and providing directions or assistance as needed
- Act as a professional brand ambassador by courteously interacting with guests opening vehicle doors and assisting with unloading and loading personal items
- Maintain vehicle safety and security by directing traffic positioning barricades monitoring ramp or drive areas and arranging towing services when required
- Request collect and accurately process applicable valet fees assist with reconciling end-of-shift revenue and ticket distribution
- Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
- Immediately report incidents accidents or claims to the Operations Manager or Shift Lead
- Communicate professionally and effectively with guests clients supervisors and teammates at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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