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Valet Drivers - Soho House Nashville

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

medical benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional guest experiences across the United States. Specializing in valet parking and guest services, Towne Park operates in diverse settings including hotels, event venues, and urban locations, providing seamless and professional services that leave a lasting positive impression on visitors, guests, and customers. The company prides itself on its welcoming and supportive work environment, with a culture focused on making a meaningful impact through every customer interaction. Towne Park values its employees as vital contributors to its mission and offers opportunities for personal and professional growth within the hospitality industry.

The role of Valet Driver at Towne Park stationed at Soho House Nashville is more than just a job; it is an opportunity to directly impact the guest experience. Starting pay ranges from $15 to $20 per hour with the potential to earn daily cash tips, making this position financially rewarding. This role is a part-time or full-time employment opportunity, typically scheduled during the second shift with flexibility including weekdays, weekends, and holidays.

As a Valet Driver, your primary responsibility will be to provide outstanding hospitality services by efficiently and safely parking and retrieving guests' vehicles. This includes assisting guests with their luggage, door opening, and offering helpful information about the venue, local attractions, and logistical arrangements such as reservations and transportation. The position requires a friendly and professional demeanor, excellent communication skills, and an ability to multitask while maintaining high levels of safety and customer satisfaction.

Towne Park offers benefits such as medical coverage, accident insurance, critical illness insurance, hospital indemnity, and telemedicine services. Additionally, employees may participate in a 401(k) retirement savings plan. These benefits are subject to eligibility and employment classification. Towne Park also emphasizes safety, requiring valet drivers to follow established procedures in vehicle handling and guest interactions to uphold the company’s standard of quality service.

The role requires employees to be physically capable of performing duties including extended standing, walking, lifting up to 100 pounds, and working outdoors under various weather conditions. A valid driver's license is mandatory, and the ability to operate manual transmission vehicles and perform parallel parking is highly preferred. Towne Park cultivates an inclusive workplace, providing reasonable accommodations to individuals with disabilities.

Overall, this position is ideal for individuals seeking to start or advance a career in hospitality services with a supportive employer known for its commitment to guest satisfaction and employee well-being. Every day presents a chance to create smiles by delivering exceptional experiences, making the Valet Driver role at Towne Park a dynamic and rewarding opportunity for motivated candidates.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license
  • One month related experience or training or equivalent combination of education and experience
  • Ability to provide customer and personal services
  • Ability to read and write standard English
  • Ability to communicate effectively in person and small groups
  • Ability to perform basic arithmetic with money
  • Physical capability to lift up to 100 pounds occasionally
  • Willingness to work second shift, weekdays, weekends and holidays
  • Ability to work outdoors in varying weather conditions

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of employment or within commutable distance
  • One month related experience or equivalent education and experience
  • Knowledge of customer and personal service principles and processes
  • Ability to read, write and comprehend simple correspondence and instructions
  • Ability to effectively communicate with guests, clients and employees
  • Ability to perform basic math including money calculations
  • Understanding of 24-hour and military time systems
  • Ability to operate manual transmissions and perform parallel parking is highly desirable

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
  • Greet guests within five feet using proper salutations and guest last names
  • Park and retrieve vehicles cautiously while assisting guests with luggage and bell services
  • Provide directions, reservations, and information about local amenities and main attractions
  • Explain parking rates and retrieval procedures, issue and collect claim checks, and maintain accurate ticket information
  • Deliver messages, items, and guest amenities as requested
  • Shuttle guests to approved locations

Job Criteria

Experience

No experience required


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