Valet Drivers - OSU Medical Center

Towne is a premier arrival through departure experience company specializing in providing seamless parking and hospitality solutions. With nearly 40 years of industry expertise, Towne operates with a robust team of 14,000 dedicated professionals who are committed to creating exceptional experiences for millions of guests annually. The company leverages state-of-the-art technology platforms to ensure that customers in diverse environments—where people live, learn, work, play, rejuvenate, and recover—receive the finest levels of service and convenience. Towne’s commitment to excellence is reflected in its innovative approach to parking and mobility, enhancing not just customer satisfaction but also contributing positively to community well-being. For more information, visit www.towne.com or follow Towne on LinkedIn.

This role is specifically for Valet Drivers at multiple OSU Medical Center locations. Starting pay is competitive at $15 per hour, augmented by tips and bonuses ranging from $5 to $9 per hour, providing a strong earning potential for employees. Towne offers medical benefits to both full-time and part-time employees, along with additional insurance options and a 401k retirement savings plan. Importantly, no prior experience is required, making this an excellent opportunity for individuals looking to break into the hospitality or valet parking sectors. Numerous shifts are available, including weekdays, weekends, and holidays, to accommodate different schedules.

The Guest Service Associate position requires delivering outstanding hospitality services in a friendly, attentive, and efficient manner. The responsibilities include parking and retrieving vehicles safely, assisting guests with luggage, offering directions and facility information, and handling payment and ticketing processes with accuracy. Emphasizing professionalism, the role involves greeting guests warmly, using their last names during interactions, providing accurate information about parking rates, and maintaining impeccable customer service standards throughout every guest interaction.

This position is not just about parking cars but ensuring a memorable customer experience that reflects Towne’s brand promise of high-quality service powered by technology and a dedicated workforce. The physical demands and working conditions include extended periods outdoors in varying weather conditions, and the role requires the ability to lift and handle objects weighing up to 100 pounds. Towne supports reasonable accommodations to enable individuals with disabilities to perform the essential functions. This is a routine job with specific operational instructions, allowing the incumbent to develop expertise in a supportive environment while contributing to the smooth and efficient functioning of the parking service department.