Valet Attendant - Sequoia Hospital $24/HR + Tips

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Exact $24.00

Work Schedule

Standard Hours

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a reputable parking management company dedicated to delivering exceptional parking and guest services through professional and courteous staff. The company prides itself on maintaining competitive, fair, and commensurate compensation to attract and retain talented employees. Towne Park’s commitment to employee welfare extends beyond pay to include comprehensive benefits and a supportive work environment. This makes Towne Park a desirable employer for individuals seeking stability and a meaningful role in the hospitality and parking services industry. Towne Park operates primarily as a service provider specializing in parking management, guest relations, and vehicle handling services, ensuring that clients and guests experience safe, efficient, and pleasant parking solutions.

The role of a Guest Service Associate at Towne Park is pivotal in representing the company’s dedication to excellent customer service and operational efficiency. The position is full-time with a weekday schedule from 6am to 4:30pm, Monday through Friday, offering an hourly base pay of $24 plus tips. The Guest Service Associate is tasked with interacting closely with guests and providing exceptional hospitality throughout their visit. This includes greeting guests warmly, guiding them courteously, and handling their vehicles with the utmost care and professionalism.

Responsibilities include parking and retrieving vehicles safely and efficiently, assisting with luggage handling, and responding to guest inquiries about parking rates, directions, and local amenities. The associate also manages the ticketing process rigorously, ensuring that claim checks and vehicle information are meticulously logged and handled to guarantee security and smooth service. Towne Park values safety, attentiveness, and a friendly demeanor, which the Guest Service Associate must consistently demonstrate.

The role demands physical readiness as the position involves standing or walking for extended periods outdoors, sometimes in extreme weather conditions, and occasionally lifting heavy objects up to 100 pounds. Though primarily routine, the job requires precision, the ability to follow operational procedures meticulously, and continuous interaction with guests to promote a positive image of Towne Park. Overall, the Guest Service Associate plays a critical part in ensuring guest satisfaction and upholding the company’s high standards for hospitality and parking services.

Job Requirements

High school diploma or general education degree (GED)
Valid driver’s license for the state of employment or within commutable distance
One month of related experience and/or training or equivalent combination of education and experience
Ability to communicate effectively in English
Ability to operate a vehicle safely and cautiously
Ability to lift up to 100 pounds occasionally
Willingness to work outdoors in various weather conditions
Ability to stand or walk for extended periods
Ability to follow established procedures and operational guidelines

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state of employment or a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three-digit numbers and perform multiplication and division with 10’s and 100’s
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Post up in designated areas when not completing tasks
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to approved locations
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
Calculate and collect revenue for vehicles when needed