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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests. Their unwavering commitment to creating smiles through compassionate and attentive service sets them apart in the industry. Towne Park prides itself on providing a supportive and rewarding work environment where employees can make a positive impact every day. Whether it's easing the anxiety of a patient and their family, providing a memorable guest experience, or supporting a colleague, the company fosters a culture of care, connection, and professionalism. Towne Park's team members take pride in the smiles they create because... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic math operations using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend standard English
- Ability to effectively present information to guests, clients and employees
- Ability to perform basic math operations including addition, subtraction, multiplication and division with American money
- Ability to understand 24 hour and military time systems and applicable rates
- Ability to operate manual transmission vehicles is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledges and greets guests within five feet using guest last names
- Uses salutation of the day and welcomes guests
- Practices proper Towne Park phone etiquette
- Parks and retrieves vehicles safely and cautiously
- Assists guests with bell services and luggage storage
- Opens vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and inquiries
- Provides information about facility amenities and nearby attractions
- Delivers messages, items and guest amenities as requested
- Shuttles guests to approved locations
- Explains parking rates and retrieval procedures to guests
- Issues claim checks after receiving vehicle keys and collects claim checks before issuing keys
- Completes and maintains all ticket information including key tags, guest folio, vehicle location, damage survey and claim check receipt
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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