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Valet Attendant -Rose Medical Center $19.29/HR + Tips

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $19.29
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established hospitality services company dedicated to providing exceptional service experiences to guests, patients, and visitors across various locations. Known for its commitment to creating smiles and positive impacts, Towne Park emphasizes making a difference through hospitality. The company operates in the hospitality services industry, focusing on valet parking, guest assistance, and other service-related roles that enhance customer satisfaction. Towne Park has built a strong reputation for its compassionate and attentive approach to service, ensuring that guests feel welcomed and well cared for during their visits.

A career at Towne Park is more than just a job; it offers individuals the opportunity to make meaningful contributions to the guest experience. Foremost, the company values employees who are friendly, professional, and eager to brighten the days of those they serve. Towne Park provides competitive, fair compensation based on skills, experience, education, and location. This particular role offers an hourly wage starting at $19.29 plus tips, with shift differentials ranging from $6.26 to $8.26, depending on the schedule. The work schedule for this position is Monday through Friday from 9:30 am to 5:30 pm.

The role of Guest Service Associate is crucial to the overall guest experience at Towne Park. Individuals in this position are responsible for parking and retrieving guest vehicles safely and efficiently while maintaining a professional and welcoming demeanor. They assist guests with luggage, provide directions, answer inquiries, and offer transportation support such as shuttling guests to approved locations. Additionally, associates manage parking logistics, including issuing claim checks, completing ticket information, handling payments, and ensuring the security of guest vehicles.

This position requires a balance of customer service skills, attention to detail, and physical stamina, as much of the work is performed outdoors and may involve lifting and moving luggage or other items. Towne Park supports its employees by offering benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and access to a 401k retirement savings plan. Eligibility for benefits is determined by job classification, employment length, and hours worked, with seasonal and temporary roles typically excluded.

Working as a Guest Service Associate at Towne Park means being the face of the company, greeting guests warmly, addressing their needs promptly, and contributing to a positive environment. This role demands attention to operational procedures, effective communication, and a friendly attitude. Towne Park provides reasonable accommodations to enable individuals with disabilities to perform essential job functions, emphasizing inclusivity within the workforce.

Overall, Towne Park offers a rewarding hospitality career that allows employees to interact with diverse guests and make daily positive impacts. This position is ideal for motivated individuals who enjoy working in dynamic environments, possess strong interpersonal skills, and are eager to develop their career in hospitality services.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license
  • One month related experience or equivalent
  • Knowledge of customer and personal services
  • Ability to read and write English
  • Ability to understand instructions and correspondence
  • Effective presentation skills
  • Basic math skills with American money units
  • Understanding of 24 hour and military time
  • Understanding of rate calculations
  • Physical ability to perform duties including lifting and outdoor work
  • Ability to operate manual transmission preferred
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or GED
  • Valid driver’s license for the state of employment or within a commutable distance
  • One month related experience or equivalent combination of education and experience
  • Knowledge of customer and personal services principles and processes
  • Ability to read, write, and comprehend standard English
  • Ability to effectively present information to guests and colleagues
  • Basic math skills including addition, subtraction, multiplication, and division with American money units
  • Ability to understand 24 hour and military time systems
  • Ability to understand applicable rates for time passed
  • Ability to operate a manual transmission highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
  • Acknowledge and greet guests within five feet using guest names
  • Use salutation of the day and welcome guests to the location
  • Practice proper phone etiquette
  • Park and retrieve vehicles safely and cautiously
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations, and inquiries
  • Provide information about facility outlets, meeting rooms, amenities, and local attractions
  • Deliver messages, items, and guest amenities
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures
  • Issue claim checks only after receiving vehicle keys
  • Collect claim checks before issuing keys
  • Complete and maintain all ticket information accurately
  • Calculate and collect parking revenue when needed

Job Criteria

Experience

Entry Level (1-2 years)


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