Valet Attendant - Omni Hotel $22.50/HR + Tips

Towne Park is a prominent hospitality services company dedicated to creating exceptional guest experiences through attentive and compassionate service. They specialize in providing professional parking and guest assistance services primarily in hospitality and healthcare settings. Towne Park values making a positive impact on the lives of patients, visitors, guests, and team members alike, creating environments where every interaction is an opportunity to bring comfort, ease anxiety, and generate smiles.

The company fosters a rewarding work atmosphere that emphasizes personal growth and team collaboration. Towne Park offers competitive pay and various benefits to eligible employees, reflecting their commitment to fair and equitable employment practices. Employees are encouraged to uphold Towne Park's high standards of service, demonstrating professionalism, friendliness, and safety in all duties. The company takes pride in offering opportunities where employees feel empowered to make a meaningful difference every day.

The role of the Guest Service Associate at Towne Park is integral to maintaining this standard of excellence. This position operates primarily on the PM shift from Friday through Sunday, with compensation at an hourly base pay starting at $22.50 plus tips and an additional $1.50 shift differential for overnight hours. The Guest Service Associate is responsible for delivering exceptional hospitality by parking and retrieving guest vehicles promptly and safely while assisting guests with their luggage and other needs.

This job requires consistent demonstration of polite and professional communication, from greeting guests warmly within five feet, to using guest last names during interactions, and maintaining proper phone etiquette. Guest Service Associates explain parking rates and vehicle retrieval procedures clearly and manage key tickets and revenue collection accurately. The role also involves helping guests with directions, taxi arrangements, reservations, and providing information about facilities and local attractions.

Physically, the position demands stamina and the ability to perform various physical activities such as walking, standing for extended periods, lifting luggage weighing up to 100 pounds occasionally, and operating vehicles carefully, including manual transmissions and parallel parking. The role is mostly outdoors, requiring the candidate to operate in various weather conditions.

Towne Park supports its employees by offering accident, critical illness, and hospital indemnity insurance as well as telemedicine and 401(k) retirement savings plans upon meeting eligibility criteria. This role is ideal for a customer-focused individual with a valid driver's license seeking to contribute to a company that prioritizes impactful service and professional growth. Overall, the Guest Service Associate position at Towne Park combines valuable work experience, fair compensation, and meaningful interaction in a dynamic hospitality environment.