Valet Attendant - Mon-Sun PM Shifts - $21/HR - The Sutton

Towne Park is a well-established company specializing in parking and hospitality services. Focused on delivering exceptional guest experiences, Towne Park operates in various locations providing valet parking and guest services. The company is committed to excellence, professionalism, and maintaining a safe environment for both employees and guests. By fostering a culture of attentive service and reliability, Towne Park has become a trusted name in the hospitality and parking services industry. Employees at Towne Park are trained to ensure that guests receive courteous and prompt assistance with all parking-related needs and other services that enhance their overall experience at their destination.

The Guest Service Associate role at Towne Park is a vital position responsible for delivering outstanding hospitality services to guests. Individuals in this role engage actively with guests, ensuring that they feel welcomed, valued, and well-assisted from arrival to departure. The associate manages parking and retrieval of vehicles efficiently while prioritizing safety. Additionally, the role involves assisting guests with luggage handling and providing helpful information regarding the facility amenities and local area attractions.

The job demands a professional and friendly demeanor, excellent communication skills, and attention to detail in managing vehicle and guest information. Candidates are expected to demonstrate strong customer service abilities by greeting guests warmly, addressing them by their last names, and assisting with any inquiries. The guest service associate will also explain parking rates and procedures clearly, handle guest vehicle keys responsibly, and accurately track all related transaction data.

Towne Park offers competitive compensation with an hourly base rate of $21 and provides a comprehensive work schedule primarily consisting of afternoon and evening shifts. Employees have opportunities to enroll in benefits including accident insurance, critical illness coverage, hospital indemnity, telemedicine options, and a 401k retirement savings plan, subject to eligibility conditions. Timbering towards individuals with physical stamina, the role requires the ability to perform duties outdoors under varying weather conditions and the capacity to assist guests by lifting up to 100 pounds occasionally.

This position is well-suited for individuals who possess a valid driver’s license, have a background or training in customer service, and are comfortable working in a fast-paced, guest-focused environment. Towne Park values dedication, attentiveness, and professionalism and seeks candidates who can uphold its reputation for excellent guest service. With consistent training and clear operational guidelines, the Guest Service Associate plays an essential role in the company’s commitment to delivering seamless and memorable experiences to all patrons.