Valet Attendant-(Memorial Sloan West Harrison)

Towne Park is a distinguished hospitality services company renowned for its commitment to delivering exceptional guest experiences across various locations. Dedicated to serving millions of patients, visitors, and guests, Towne Park creates moments of joy and comfort by providing attentive, friendly, and professional services. As a hospitality provider, Towne Park plays a crucial role in the hospitality and customer service industries, offering parking and valet services, bell assistance, and shuttle services that enhance the overall visitor experience at hospitals, hotels, and entertainment venues. The company champions a culture of empathy, professionalism, and attentiveness, focusing on exceeding guest expectations while maintaining safety and efficiency in all operations.

The role of Guest Service Associate at Towne Park offers more than just a job; it is a career opportunity where individuals can make a meaningful impact every day. The position is designed for those who take pride in offering compassionate, engaging, and efficient hospitality services that help ease visitors' experience and contribute to memorable stays. As a Guest Service Associate, the individual will be responsible for parking and retrieving guest vehicles safely and promptly, assisting with luggage services, and providing guests with information about the facility and local attractions. This role is central to creating a warm and welcoming environment and ensuring guests feel valued and cared for from arrival to departure.

This full-time position offers a competitive hourly base pay of $17, plus tips, and follows a Monday through Friday schedule from 8:00 AM to 4:30 PM. Towne Park provides employees access to a variety of benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan, subject to eligibility. Candidates must possess at least a high school diploma or GED, hold a valid driver's license for the applicable state, and preferably have prior experience or training in a related role. The ability to operate vehicles safely, assist guests politely, and communicate effectively is essential.

Working as a Guest Service Associate also involves adhering to company guidelines and operational procedures to maintain service quality while promoting a safe environment. This role requires physical activity, including standing and walking for extended periods, operating vehicles cautiously, assisting guests with luggage and providing directions or shuttle services. The work environment predominantly includes outdoor conditions that may expose associates to varying weather, including heat and cold, and the role may occasionally require travel up to 5%. Overall, Towne Park provides a supportive and rewarding work setting where employees contribute to making a positive difference in the lives of guests and co-workers alike through exceptional hospitality services.