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Valet Attendant - Leawood, KS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $20.00
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Bonus opportunities
Paid training

Job Description

Parking Management Company (PMC) is a national leader specializing in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC operates across multiple industries including hotels, resorts, healthcare, and event venues, providing a comprehensive range of services such as valet and self-parking management, shuttle services, event parking, and porter/bell services. Renowned for its commitment to excellence and a guest-first mindset, PMC positions itself as an extension of the hospitality experience, aiming to deliver seamless and high-touch service to both partners and guests. With a strong emphasis on professionalism and attention to detail, PMC continuously advances its service standards to enhance guest satisfaction across diverse venue types. Parking Management Company offers full-time and part-time opportunities within its valet parking operations division, reflecting a flexible work environment that supports various schedules and career growth.

The role of a Hospitality Valet Attendant within PMC is critical, as it serves as the first and last point of contact for guests at luxury hotels, resorts, and events. Valet attendants are entrusted with the responsibility to create a welcoming, efficient, and safe parking experience, enhancing the overall guest perception of the hospitality venue. This position requires a balance of physical stamina, customer service skills, and an ability to work in fast-paced, outdoor environments. Valets at PMC can earn an average of $13.00 to $20.00 or more per hour, including tips and base pay, with rates varying by market and service quality. The Valet Attendant carries out vehicle inspections, manages vehicle parking and retrieval while adhering strictly to safety and key handling protocols, and maintains a neat and organized working environment.

In addition to operational duties, valet attendants embody the company’s values through consistent professional communication and active listening, ensuring every guest receives personalized and courteous assistance. The role fosters teamwork and supports company policies, including punctuality, attendance, and adherence to uniform standards. Beyond parking execution, attendants contribute to a positive work environment and operational efficiency by quickly adapting to changes and assisting in other tasks to support the company’s goals. PMC offers a rich benefits package including health insurance, 401K, paid time off, bonus opportunities, and tuition assistance, making it an attractive employment option for individuals seeking a dynamic role in the hospitality industry. This position requires a valid driver’s license, a clean motor vehicle record, and a background check clearance, emphasizing safety and professionalism as foundational pillars for success.

PMC also maintains pay transparency and equity, complies with employment laws, and supports career growth through internal leadership development programs. Employed on an at-will basis, valet attendants benefit from an inclusive workplace with accommodations available under the Americans with Disabilities Act. Work environments include both indoor and outdoor settings at luxury venues, requiring flexibility to work varied shifts including nights, weekends, and holidays. Valet attendants play a pivotal role in shaping the guest experience, serving not just as service providers but as ambassadors of hospitality excellence for PMC and its partners.

Job Requirements

  • Valid driver’s license
  • reliable transportation
  • acceptable motor vehicle record with no more than three moving violations within three years
  • clean background check
  • high school diploma or GED
  • customer service attitude and demeanor
  • ability to stand, walk, and lift up to 50 lbs for extended periods
  • flexibility to work nights, weekends, and holidays
  • adherence to uniform and grooming standards

Job Qualifications

  • High school diploma or GED
  • customer service experience preferred
  • customer service attitude and a willing, helpful demeanor is mandatory
  • a valid driver’s license and reliable transportation
  • maintain an acceptable motor vehicle record with no more than three moving violations within three years
  • pass and maintain a clean background check
  • provide exceptional guest service through professional communication and active listening
  • ability to adapt to changing work environments and manage competing demands
  • demonstrates dependability by following instructions and maintaining schedules
  • ability to stand, walk, and lift up to 50 lbs for extended periods
  • maintain professional appearance and adhere to uniform standards
  • flexibility to work nights, weekends, and holidays

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
  • follow all safety protocols to maintain personal and vehicle security
  • maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips
  • keep valet areas clean, organized, and presentable
  • handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
  • maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
  • perform other tasks as needed to support the company’s operational goals and attend required staff meetings and training modules

Job Criteria

Experience

No experience required


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