Valet Attendant ($15.50-$17.50/hr + tips) - Hotel Indigo Boston

Towne Park is a renowned hospitality services company dedicated to delivering exceptional guest experiences through quality service and attentive care. Specializing in valet parking and guest services, Towne Park operates multiple sites with a strong commitment to customer satisfaction. Their mission is grounded in creating smiles by making an impact on the millions of patients, visitors, and guests they serve daily. Whether easing the anxiety of patients and their families, offering a welcoming touch to visitors in new cities, or supporting colleagues, Towne Park fosters a culture rooted in compassion and excellence. The company values the power of a smile and believes that each interaction is an opportunity to make a positive difference in somebody's day. Towne Park is not just a place to work, but a place to build a career where one can genuinely contribute to a better experience for others.

The role of Guest Service Associate at Towne Park entails providing top-tier hospitality services to guests in a warm, efficient, and professional manner. This position is essential in ensuring that guest vehicles are parked and retrieved safely and promptly. Guest Service Associates also play a vital role in assisting guests with luggage handling, whether it be delivering or picking up luggage upon arrival or departure when applicable. The role requires maintaining a friendly and professional demeanor, greeting guests courteously, and offering assistance to create memorable experiences. Additionally, associates handle vehicle ticketing, fare collection, and maintain accurate records of all vehicles in the valet system to ensure smooth operations. The work demands attentiveness, a quick but careful approach to parking maneuvers, and hospitality skills such as assisting guests with directions, taxis, reservations, and general inquiries about local attractions and facility amenities.

This position offers an hourly pay rate between $15.50 and $17.50, plus tips averaging $40 per shift, making it a financially rewarding opportunity. The schedule requires open availability, with operations running from 7 a.m. to 11 p.m. seven days a week. Employees have access to multiple benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, subject to eligibility based on job classification and tenure. Seasonal and temporary workers are excluded from most benefits. Towne Park emphasizes reasonable accommodations to support associates with disabilities, ensuring an inclusive workplace environment. Physical demands include frequent walking, standing, and occasional heavy lifting up to 100 pounds, often in outdoor conditions across varied weather. Travel requirements are minimal, up to 5 percent. This role is vital for the smooth, safe, and friendly operation of the valet and guest services department at Towne Park locations, offering an engaging career path in the hospitality services industry.