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Valet Attendant – Daily Cash Tips ($12 - $14/hr Avg!) – Renaissance Dallas Plano
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $7.25 - $14.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a respected hospitality services company dedicated to delivering exceptional guest experiences primarily through parking and valet services. The company takes pride in its mission to create smiles by providing compassionate, efficient, and friendly service to millions of patients, visitors, and guests across numerous locations. Towne Park’s work culture emphasizes the importance of every interaction—from easing the anxiety of patients and their families to providing memorable experiences for guests visiting new cities. This approach ensures that team members create positive, lasting impressions daily, making Towne Park a place where employees can genuinely make a difference and have a... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or commutable distance
- One month of related experience or equivalent combination of education and experience
- Knowledge of customer service principles
- Ability to read and write in English
- Ability to understand and follow instructions
- Physical ability to regularly talk, hear, sit, stand, run, walk, handle objects, reach, climb stairs, balance, stoop, kneel, crouch, or crawl
- Ability to exert up to 100 pounds of force occasionally and 50 pounds frequently
- Willingness to work outdoors in varying weather conditions
- Availability for shift work including early mornings, late evenings, and overnight shifts
- Travel up to 5 percent may be required
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or commutable distance
- One month related experience or training, or equivalent education and experience
- Knowledge of principles and processes for customer and personal service
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to effectively present information in one-on-one and small group settings
- Ability to perform basic arithmetic including addition, subtraction, multiplication, and division with American currency
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates and time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using their last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket and key tag information, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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