Towne Park, LLC logo

Valet & Guest Service Associate - Flexible Shifts & Tips

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
401(k) Plan
Telemedicine access
Flexible Shifts
Full-time employment option
Part-time employment option
Professional development opportunities

Job Description

Towne Park LLC is a premier parking management company based in Kansas City, KS, known for providing exceptional parking services to a range of clients including hotels, airports, and event venues. The company prides itself on delivering outstanding customer service through highly trained and professional staff who ensure a seamless and enjoyable experience for all guests. Towne Park LLC is committed to creating a welcoming environment where efficiency and hospitality merge, making it a leader in the parking management industry. Their dedication to quality service and operational excellence has earned them a respected reputation amongst customers and partners alike.

The Guest Service Associate role at Towne Park LLC is an essential position focused on delivering warm, professional hospitality to guests from the moment they arrive until their departure. This role involves greeting guests with a friendly demeanor, assisting with parking and retrieval of vehicles, aiding with luggage, and providing helpful information throughout the guests' stay. The position demands clear and articulate English communication skills as well as accuracy when handling parking charges and transactions. Flexible scheduling options are available, with opportunities for both full-time and part-time employment, allowing this role to adapt to the varied needs of candidates. Benefits for this position include comprehensive medical coverage, 401(k) retirement plans, and access to telemedicine services, emphasizing the company's commitment to employee well-being. Overall, the Guest Service Associate plays a pivotal role in ensuring every guest feels valued and attended to during their interaction with Towne Park's services, contributing significantly to the company's reputation for excellence in customer hospitality and operational proficiency.

Job Requirements

  • High school diploma or equivalent
  • ability to communicate clearly in English
  • availability for flexible shifts
  • reliable transportation
  • basic math skills for processing charges
  • customer-oriented attitude
  • ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • strong communication skills in English
  • ability to work flexible shifts
  • basic cash handling skills
  • friendly and professional demeanor
  • ability to multitask and manage time effectively

Job Duties

  • Greet guests with a professional and friendly attitude
  • assist guests with parking and vehicle retrieval
  • provide assistance with luggage handling
  • communicate clearly in English to offer information and directions
  • accurately process parking charges and payments
  • maintain a clean and orderly work environment
  • ensure compliance with safety and operational policies

Job Criteria

Experience

No experience required


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