Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.00
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Benefits

Comprehensive benefits package
Military-friendly employer
Access to world-class training program
Opportunities for career advancement
Equal opportunity employer

Job Description

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. The company is a driving force for creating a cleaner, healthier, and more sustainable world by delivering essential services and innovative performance solutions that enhance the spaces and places that matter most. ABM's extensive offerings span janitorial services, engineering, parking management, electrical and lighting solutions, energy services including electric vehicle charging infrastructure, HVAC and mechanical support, landscaping and turf care, and mission critical solutions. ABM caters to a broad spectrum of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, entertainment venues, and more. Founded in 1909, ABM now serves over 20,000 clients globally, with annualized revenues close to 8 billion dollars and a workforce exceeding 100,000 team members across more than 350 offices in the United States, United Kingdom, Republic of Ireland, and various international locations.

This particular role is stationed at the Westin Downtown and is specifically a Valet position offering an hourly wage of $14.00. The pay rate mentioned reflects a baseline figure and will vary depending on an applicant’s prior experience, skills, abilities, geographic location, and market alignment. The position is ideal for individuals entering the workforce for the first time or those re-entering with limited experience and education. ABM is renowned for its commitment to diversity, including military and veteran hiring practices, welcoming candidates with military experience and honorably discharged veterans to apply. The company fosters an inclusive environment adhering to equal opportunity employment laws, ensuring fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.

As a valet at the Westin Downtown, the successful candidate will be the face of ABM’s parking services, tasked with providing professional, courteous, and compassionate guest services. Valets play a crucial role in ensuring the smooth coordination of traffic flow, clear and effective communication of valet procedures, handling guest inquiries, and maintaining security and safety standards for vehicle parking and retrieval. The job entails operating vehicles with due regard for all traffic, pedestrian, and facility regulations, including working outdoors in various climates and maintaining a clean and safe work area.

Responsibilities span monitoring illegal parking, tallying tips, handling valet payments, forecasting traffic flow peaks, and ensuring timely assistance during peak demand or extended wait times. The role demands a level of reliability in managing guest keys securely and reporting daily revenues accurately. Attention to detail, strong customer service skills, and the ability to work efficiently in a dynamic environment form the foundation of success in this role. ABM backs its frontline valet team with comprehensive training programs and a structured benefits package, supporting career growth and personal development. This position represents a fantastic opportunity for motivated individuals with a driver’s license and the ability to operate both standard and automatic transmissions, who enjoy interacting with guests and want to contribute to delivering exceptional service in a renowned hospitality setting.

Job Requirements

  • Must be 21 years of age
  • Must possess a valid driver’s license
  • Must be able to operate both standard and automatic transmissions

Job Qualifications

  • Must be 21 years of age
  • Must possess a valid driver’s license
  • Must be able to operate both standard and automatic transmissions
  • Ability to communicate effectively with guests
  • Basic customer service skills
  • Ability to work outdoors in varying weather conditions
  • Ability to follow facility policies and traffic laws
  • Strong attention to detail
  • Ability to work as part of a team
  • Reliable and punctual work ethic

Job Duties

  • Coordinate traffic flow
  • Communicate valet procedure, information and directions clearly and effectively with guests
  • Understand and respond appropriately to basic customer and team member inquiries
  • Monitor illegal parking, and immediately store vehicles
  • Interact with guests in a friendly manner
  • Assist guests with loading and unloading
  • Collect and secure guest keys
  • Predict and communicate traffic flow peaks and lot issues
  • Identify and arrange for extra support for extended wait times
  • Accurately tally and split the tip pool
  • Receive and receipt a variety of valet payments
  • Accurately reconcile and report daily revenue
  • Project currency and coin requirements and re-order as necessary
  • Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, facility policies, and applicable pedestrian regulations
  • Work in an outdoor unprotected environment in all climates for extended periods of time
  • Keep work area clean of debris

Job Criteria

Experience

No experience required


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