Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Training and Development
Job Description
Brand Enhance Hospitality is a prominent hospitality management company with over two decades of specialized experience in the parking and hospitality sector. The company expertly operates a diverse range of brands, from small, niche, independently owned properties to large luxury sites affiliated with global brands. Renowned for delivering tailor-made solutions, Brand Enhance Hospitality is committed to providing exceptional guest experiences through a dedicated approach to service excellence. Their extensive portfolio and industry expertise position them as a leader in hospitality management, focusing on high standards of professionalism and customer satisfaction.
The role offered is that of a Valet Attendant, a critical position that serves as the first point of contact for guests arriving at the hotel. This role demands not only operational skills in vehicle management but also a strong commitment to guest service and safety. The Valet Attendant will be responsible for greeting guests warmly, assisting with luggage, and ensuring efficient and secure parking of guest vehicles. In addition to these duties, the role requires managing rental items such as bikes and surfboards, maintaining a clean and orderly work environment, and sometimes operating shuttle vehicles as per the site's operational needs. This position is suited for individuals who are professional, organized, and capable of managing multiple tasks seamlessly under various weather conditions. Experience in customer service and a clean driving record are essential for success in this role. Overall, the valet attendant role at Brand Enhance Hospitality is a dynamic job that combines hospitality excellence with operational precision to enhance guest satisfaction and uphold the company’s reputation for outstanding service.
The role offered is that of a Valet Attendant, a critical position that serves as the first point of contact for guests arriving at the hotel. This role demands not only operational skills in vehicle management but also a strong commitment to guest service and safety. The Valet Attendant will be responsible for greeting guests warmly, assisting with luggage, and ensuring efficient and secure parking of guest vehicles. In addition to these duties, the role requires managing rental items such as bikes and surfboards, maintaining a clean and orderly work environment, and sometimes operating shuttle vehicles as per the site's operational needs. This position is suited for individuals who are professional, organized, and capable of managing multiple tasks seamlessly under various weather conditions. Experience in customer service and a clean driving record are essential for success in this role. Overall, the valet attendant role at Brand Enhance Hospitality is a dynamic job that combines hospitality excellence with operational precision to enhance guest satisfaction and uphold the company’s reputation for outstanding service.
Job Requirements
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
- Willingness to work in the elements - heat, wind, rain, etc
- Ability to lift, push and pull at least 30 pounds
- Ability to stand, walk and run for extended periods
- Ability to bend, stoop, squat, and lift frequently throughout a shift
Job Qualifications
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
Job Duties
- Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
- Assist all guests and visitors with property directions and unloading/reloading any luggage
- Complete the valet ticket including a comprehensive vehicle damage check
- Safely park and move vehicles in a timely and efficient manner
- Ensure keys are properly tagged and secured in the key room or podium
- Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
- Drive shuttle vehicle based on site requirements
- Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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