Job Overview
Employment Type
Full-time
Compensation
Salary
Range $30,000.00 - $40,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
employee recognition programs
Job Description
AAA Parking is a family-operated parking service company with over 65 years of experience catering to clients across various industries, with a special focus on hospitality. Known for its commitment to providing high-quality valet and parking services, AAA Parking is recognized for upholding the three A's of service: Attitude, Assistance, and Appearance. This company operates with the mission to enhance customer and employee experiences alike by delivering services marked by integrity, professionalism, and outstanding quality. AAA Parking's extensive industry knowledge and client-centered approach position it as a trusted partner for premium hotels and venue management requiring valet services that reflect excellence at every touchpoint.
The Memphis Riverline Hotel in Memphis, TN, is currently seeking motivated individuals to join the AAA Parking team as Valet Attendants. This role offers a fantastic opportunity for individuals who enjoy interacting with diverse guests and thrive in fast-paced environments. As a Valet Attendant, you will serve as the crucial first and last point of contact for arriving and departing hotel guests. Your presence will be integral to delivering a seamless and memorable experience that reflects the high standards of the Memphis Riverline Hotel and AAA Parking.
In this role, your responsibilities extend beyond just parking cars. You will greet guests warmly and professionally, provide information about the hotel and surrounding attractions, assist with luggage and special needs, and maintain the utmost attention to safety and security for guests and their vehicles. Your polished appearance, positive attitude, and dedication to exceptional service will contribute directly to guest satisfaction.
Detailed attention to vehicle handling is critical; you will conduct thorough damage checks, efficiently manage keys, and ensure the valet area is organized and inviting. Coordination with hotel staff and fellow valet team members will be essential to managing smooth valet operations, especially during busy periods and special events. AAA Parking values individuals who can perform under pressure while maintaining professionalism and an eagerness to assist.
Ideal candidates will possess excellent communication skills, a valid driver's license with a clean record, and the physical ability to handle the demands of the role including standing for entire shifts and moderate lifting. A flexible schedule is required to accommodate varying shift times including early mornings, evenings, and overnight hours, with weekend availability a must. Preference is given to those with previous experience in hospitality or luxury customer service.
By joining AAA Parking as a Valet Attendant at the Memphis Riverline Hotel, you will become part of a respected company with a rich history and a culture that emphasizes respect for employees and customers alike. This position is not only a job but a gateway to building valuable customer service skills, engaging with a wide range of people, and contributing to the overall guest experience at a distinguished hotel location.
The Memphis Riverline Hotel in Memphis, TN, is currently seeking motivated individuals to join the AAA Parking team as Valet Attendants. This role offers a fantastic opportunity for individuals who enjoy interacting with diverse guests and thrive in fast-paced environments. As a Valet Attendant, you will serve as the crucial first and last point of contact for arriving and departing hotel guests. Your presence will be integral to delivering a seamless and memorable experience that reflects the high standards of the Memphis Riverline Hotel and AAA Parking.
In this role, your responsibilities extend beyond just parking cars. You will greet guests warmly and professionally, provide information about the hotel and surrounding attractions, assist with luggage and special needs, and maintain the utmost attention to safety and security for guests and their vehicles. Your polished appearance, positive attitude, and dedication to exceptional service will contribute directly to guest satisfaction.
Detailed attention to vehicle handling is critical; you will conduct thorough damage checks, efficiently manage keys, and ensure the valet area is organized and inviting. Coordination with hotel staff and fellow valet team members will be essential to managing smooth valet operations, especially during busy periods and special events. AAA Parking values individuals who can perform under pressure while maintaining professionalism and an eagerness to assist.
Ideal candidates will possess excellent communication skills, a valid driver's license with a clean record, and the physical ability to handle the demands of the role including standing for entire shifts and moderate lifting. A flexible schedule is required to accommodate varying shift times including early mornings, evenings, and overnight hours, with weekend availability a must. Preference is given to those with previous experience in hospitality or luxury customer service.
By joining AAA Parking as a Valet Attendant at the Memphis Riverline Hotel, you will become part of a respected company with a rich history and a culture that emphasizes respect for employees and customers alike. This position is not only a job but a gateway to building valuable customer service skills, engaging with a wide range of people, and contributing to the overall guest experience at a distinguished hotel location.
Job Requirements
- Must be at least 18 years old
- valid driver’s license with a clean driving record
- basic English reading, writing, and communication skills
- ability to stand 100% of the shift and meet physical requirements
- flexible schedule based on business needs
- successfully pass a background and driving record check
Job Qualifications
- Must be at least 18 years old
- valid driver’s license with a clean driving record
- excellent communication and interpersonal skills
- basic English reading, writing, and communication skills
- strong attention to detail and ability to handle stressful situations with poise
- ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds)
- flexible schedule based on business needs
- successfully pass a background and driving record check
- previous experience in hospitality or high-end customer service role preferred
Job Duties
- Greet and welcome all arriving and departing guests in a proper manner
- communicate and answer all customer questions clearly and professionally
- open car and hotel doors for guests as well as assist with coats and luggage
- offer information about the services and facilities of the hotel, points of interest, and entertainment attractions
- assist guests with special needs or disabilities
- fill out valet ticket properly and conduct vehicle damage check
- retrieve and park vehicles for guests quickly and efficiently
- maintain keys in an organized and secure manner
- maintain a clean, professional, and well-groomed appearance at all times
- ensure the valet area is clean, organized, and inviting
- work closely with the hotel staff to ensure smooth guest arrivals and departures
- communicate effectively with colleagues to coordinate valet operations
- support team members during busy periods or special events
- follow all safety protocols and guidelines to ensure the security of guests and their vehicles
- report any accidents, injuries, or incidents to the supervisor immediately
- perform routine inspections of the valet area and equipment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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