Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
uniform provided
on the job training
Job Description
Brand Enhance Hospitality is a renowned leader in the hospitality management industry, boasting over two decades of experience in operating a wide spectrum of hospitality brands ranging from small, niche, independently owned establishments to prestigious luxury sites managed by global brands. This extensive experience places the company at the forefront of delivering exceptional service tailored to the unique needs of its diverse clientele. Known for its dedication to quality and excellence in guest experiences, Brand Enhance Hospitality consistently crafts innovative solutions within both the parking and hospitality sectors, making it a trusted partner for property owners and guests alike. With its solid foundation and progressive approach, the company continues to set the standard for excellence in hospitality management, emphasizing reliability, professionalism, and personalized service.
The role in focus is for a Valet Attendant, a crucial position that embodies the company's commitment to outstanding guest service and operational efficiency. As a Valet Attendant, you will be the first point of contact for hotel guests and visitors, ensuring that their arrival and departure experiences are handled with warmth, professionalism, and care. This position requires a strong sense of responsibility, excellent driving skills, and the ability to interact positively with guests, while maintaining safety and timeliness in managing vehicle parking and retrieval. Key responsibilities include greeting guests, assisting with luggage handling, conducting thorough vehicle inspections, and safely operating vehicles and shuttle services. Attention to detail is critical in managing vehicle keys securely and overseeing the rental of hotel items, ensuring all processes are compliant with company standards.
The role is dynamic, requiring physical stamina and the ability to work in various weather conditions while maintaining a clean and orderly work environment. Ideal candidates will possess a valid driver's license with a clean record, proficiency in driving both automatic and manual transmission vehicles, and strong organizational skills. Prior customer service experience is preferred, highlighting the importance of professionalism and guest interaction in daily tasks. By joining Brand Enhance Hospitality, you become part of a team dedicated to enhancing guest experiences and contributing to the company's legacy of excellence in hospitality services.
The role in focus is for a Valet Attendant, a crucial position that embodies the company's commitment to outstanding guest service and operational efficiency. As a Valet Attendant, you will be the first point of contact for hotel guests and visitors, ensuring that their arrival and departure experiences are handled with warmth, professionalism, and care. This position requires a strong sense of responsibility, excellent driving skills, and the ability to interact positively with guests, while maintaining safety and timeliness in managing vehicle parking and retrieval. Key responsibilities include greeting guests, assisting with luggage handling, conducting thorough vehicle inspections, and safely operating vehicles and shuttle services. Attention to detail is critical in managing vehicle keys securely and overseeing the rental of hotel items, ensuring all processes are compliant with company standards.
The role is dynamic, requiring physical stamina and the ability to work in various weather conditions while maintaining a clean and orderly work environment. Ideal candidates will possess a valid driver's license with a clean record, proficiency in driving both automatic and manual transmission vehicles, and strong organizational skills. Prior customer service experience is preferred, highlighting the importance of professionalism and guest interaction in daily tasks. By joining Brand Enhance Hospitality, you become part of a team dedicated to enhancing guest experiences and contributing to the company's legacy of excellence in hospitality services.
Job Requirements
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
- Willingness to work in the elements - heat, wind, rain, etc
- Ability to lift, push and pull at least 30 pounds
- Ability to stand, walk and run for extended periods
- Ability to bend, stoop, squat, and lift frequently throughout a shift
Job Qualifications
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
Job Duties
- Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
- Assist all guests and visitors with property directions and unloading/reloading any luggage
- Complete the valet ticket including a comprehensive vehicle damage check
- Safely park and move vehicles in a timely and efficient manner
- Ensure keys are properly tagged and secured in the key room or podium
- Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
- Drive shuttle vehicle based on site requirements
- Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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