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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Early wage access
Paid Time Off
Discounted on-site self-parking
401(k) employer match
access to employee assistance programs
Complimentary Meal
room discounts
Discounts at restaurants and resorts
Job Description
The Pfister Hotel, a premier luxury hotel located in downtown Milwaukee, is a landmark establishment with a rich history dating back to 1893. This iconic hotel has been a symbol of gracious service and impeccable style for over 130 years. Renowned as one of the best hotels in Milwaukee and the Midwest, The Pfister has proudly achieved AAA Four Diamond status for more than 50 consecutive years, highlighting its commitment to excellence and guest satisfaction. The hotel combines historic charm with modern amenities to provide an unmatched hospitality experience. It offers guests a blend of elegance, comfort, and personalized service... Show More
Job Requirements
- Must have a safe driving record with the ability to pass a Motor Vehicle Report issued by the company
- at least two years of driving experience required
- ability to drive automatic and manual transmission vehicles safely
- prior hospitality or customer service experience preferred
- excellent communication skills with the ability to speak and understand English clearly
- strong physical ability to grasp lift carry and move packages boxes and luggage up to 55 lbs continuously throughout the shift
- ability to stand walk bend stoop run and climb stairs for extended periods in a variety of weather conditions
Job Qualifications
- Excellent communication skills with the ability to speak and understand English clearly
- prior hospitality or customer service experience preferred
- ability to drive automatic and manual transmission vehicles safely
- strong physical ability to grasp lift carry and move packages boxes and luggage up to 55 lbs continuously throughout the shift
- ability to stand walk bend stoop run and climb stairs for extended periods in a variety of weather conditions
Job Duties
- Warmly greet guests as they arrive and depart offering assistance with directions luggage and general inquiries
- assist guests in entering and exiting their vehicles safely and comfortably
- park and retrieve guest vehicles promptly and with care including manual transmission vehicles
- transport guest luggage from vehicles to bell carts and assist with group luggage tagging and storage
- arrange taxis rideshares or other transportation for guests as needed
- remain posted at the hotel entrance to ensure attentive guest service at all times
- provide information about hotel services and local attractions
- support Bell and Front Office teams as needed to ensure smooth lobby flow and guest satisfaction
- perform other duties as assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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