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Marriott Vacations Worldwide logo

Vacation Events Concierge (MVC Team)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hotel discounts
resort discounts
401(k) company match up to 6%
Uncapped Earning Potential
Monthly incentives
annual bonuses
Contests
Positive work environment
growth and development opportunities

Job Description

Marriott Vacation Club is a renowned leader in the vacation ownership industry, celebrated for providing exceptional vacation experiences and ownership opportunities. As a part of Marriott Vacations Worldwide, the company has established a prestigious reputation for offering premium resort properties and vacation options to owners and guests worldwide. Known for its commitment to quality and customer service, Marriott Vacation Club has crafted a dynamic and engaging environment where motivated individuals can thrive both professionally and personally. Whether you are an experienced professional or aspiring sales and marketing talent, Marriott Vacation Club offers a unique platform to build a successful career... Show More

Job Requirements

  • Enjoy talking on the phone and/or interacting with guests in person
  • Bold persuasion skills
  • Computer skills
  • Stand, sit and walk for extended periods of time
  • Flexible schedule including weekends and holidays
  • Concierge, telemarketing and/or sales experience preferred

Job Qualifications

  • Experience in concierge services
  • Experience in telemarketing
  • Experience in sales preferred
  • Strong telephone communication skills
  • Ability to persuade and engage customers
  • Computer proficiency
  • Customer service orientation

Job Duties

  • Make pre- and post-arrival telemarketing calls
  • Offer elevated concierge services to arriving owners and guests
  • Schedule sales presentations and manage customer expectations
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals
  • Ensure all owners and guests meet eligibility requirements
  • Promote Marriott Vacation Club products and services
  • Maintain positive and professional communication with clients

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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