Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Flexible
Weekend Shifts
Benefits
hotel discounts
resort discounts
401(k) company match up to 6%
Uncapped Earning Potential
Monthly incentives
annual bonuses
Contests
Positive work environment
growth and development opportunities
Job Description
Marriott Vacation Club is a renowned leader in the vacation ownership industry, celebrated for providing exceptional vacation experiences and ownership opportunities. As a part of Marriott Vacations Worldwide, the company has established a prestigious reputation for offering premium resort properties and vacation options to owners and guests worldwide. Known for its commitment to quality and customer service, Marriott Vacation Club has crafted a dynamic and engaging environment where motivated individuals can thrive both professionally and personally. Whether you are an experienced professional or aspiring sales and marketing talent, Marriott Vacation Club offers a unique platform to build a successful career within a globally recognized brand.
We are excited to invite passionate and driven individuals to join our award-winning sales and marketing team. This role specifically targets those with concierge and telemarketing experience who possess outgoing personalities and a strong financial motivation. The position is centered on promoting the Marriott Vacation Club Destinations Program, working closely with guests at Marriott Vacation Club properties to deliver elevated concierge services and achieve key sales objectives. Employees in this role have the opportunity to interact with a diverse clientele, schedule sales presentations, and provide a superior level of service aimed at exceeding sales goals.
Joining Marriott Vacation Club means becoming part of a positive work environment that values growth and development. The company offers substantial benefits, including hotel and resort discounts, an immediate 401(k) company match up to 6%, and uncapped earning potential through wages, monthly incentives, annual bonuses, and contests. Employees are encouraged to take full advantage of professional development opportunities, fostering career advancement and personal growth. This role is ideal for those who enjoy engaging with people, possess bold persuasion skills, and have a flexible schedule that includes weekends and holidays.
As a member of our sales and marketing team, your responsibilities will include pre- and post-arrival telemarketing calls, offering concierge services to arriving owners and guests, managing customer expectations, and ensuring attendees of sales presentations meet eligibility requirements. Your goal will be to deliver outstanding service while promoting Marriott Vacation Club products and services with integrity and enthusiasm. We pride ourselves on hiring a diverse workforce and sustaining an inclusive culture where every team member feels valued and supported. If you are ready to advance your career with a multinational leader in vacation ownership, Marriott Vacation Club offers an unparalleled opportunity to succeed.
We are excited to invite passionate and driven individuals to join our award-winning sales and marketing team. This role specifically targets those with concierge and telemarketing experience who possess outgoing personalities and a strong financial motivation. The position is centered on promoting the Marriott Vacation Club Destinations Program, working closely with guests at Marriott Vacation Club properties to deliver elevated concierge services and achieve key sales objectives. Employees in this role have the opportunity to interact with a diverse clientele, schedule sales presentations, and provide a superior level of service aimed at exceeding sales goals.
Joining Marriott Vacation Club means becoming part of a positive work environment that values growth and development. The company offers substantial benefits, including hotel and resort discounts, an immediate 401(k) company match up to 6%, and uncapped earning potential through wages, monthly incentives, annual bonuses, and contests. Employees are encouraged to take full advantage of professional development opportunities, fostering career advancement and personal growth. This role is ideal for those who enjoy engaging with people, possess bold persuasion skills, and have a flexible schedule that includes weekends and holidays.
As a member of our sales and marketing team, your responsibilities will include pre- and post-arrival telemarketing calls, offering concierge services to arriving owners and guests, managing customer expectations, and ensuring attendees of sales presentations meet eligibility requirements. Your goal will be to deliver outstanding service while promoting Marriott Vacation Club products and services with integrity and enthusiasm. We pride ourselves on hiring a diverse workforce and sustaining an inclusive culture where every team member feels valued and supported. If you are ready to advance your career with a multinational leader in vacation ownership, Marriott Vacation Club offers an unparalleled opportunity to succeed.
Job Requirements
- Enjoy talking on the phone and/or interacting with guests in person
- Bold persuasion skills
- Computer skills
- Stand, sit and walk for extended periods of time
- Flexible schedule including weekends and holidays
- Concierge, telemarketing and/or sales experience preferred
Job Qualifications
- Experience in concierge services
- Experience in telemarketing
- Experience in sales preferred
- Strong telephone communication skills
- Ability to persuade and engage customers
- Computer proficiency
- Customer service orientation
Job Duties
- Make pre- and post-arrival telemarketing calls
- Offer elevated concierge services to arriving owners and guests
- Schedule sales presentations and manage customer expectations
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals
- Ensure all owners and guests meet eligibility requirements
- Promote Marriott Vacation Club products and services
- Maintain positive and professional communication with clients
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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