Utility Worker

SSP America is a leading operator of food and beverage outlets in travel locations worldwide, known for delivering high-quality dining experiences to millions of travelers each day. The company operates numerous cafes, restaurants, and branded outlets across various airports and train stations, continuously striving to enhance customer satisfaction through exceptional service and a clean, welcoming environment. SSP America is committed to fostering an inclusive and diverse workplace, ensuring equal opportunities for all employees while maintaining high standards of health, safety, and hospitality.

Currently, SSP America is hiring Utility Workers to join their team at restaurants located inside General Mitchell International Airport in Milwaukee, Wisconsin. This role is integral to maintaining the cleanliness and sanitation standards essential for providing a positive guest experience. Utility Workers play a vital role in ensuring that all restaurant and food service areas are hygienic, organized, and fully operational. The position offers an hourly wage of $16.00 and comes with a range of benefits including medical, dental, and vision insurance premiums covered by the employer, free parking, two weeks of paid time off (PTO), opportunities for immediate hiring, and promising prospects for career advancement.

The Utility Worker’s responsibilities encompass a variety of cleaning and maintenance duties, including sanitizing work areas and equipment, removing refuse, resetting dining tables, washing dishes, and handling food-related stock management tasks. This role requires the ability to work efficiently in a fast-paced food service environment, ensuring compliance with sanitary standards by using specific chemicals and cleaning equipment. The role also involves interacting with guests to accommodate special requests and communicating effectively with supervisors and team members.

Candidates for this position must be at least 18 years old and have a minimum of six months’ experience in a food service environment. While a high school diploma is preferred, essential skills include strong verbal and written communication, the ability to understand and speak English fluently, and experience in guest service problem resolution. Physical stamina is necessary as the job requires standing for long periods and working in confined spaces.

Joining SSP America in this Utility Worker role presents an excellent opportunity to be part of a dynamic team dedicated to excellence in customer service within a prestigious airport setting. SSP America’s commitment to employee development means that those who start in this role can look forward to great advancement opportunities and career growth within the company. The company also emphasizes equitable treatment for all, pledging a discrimination-free workplace and providing reasonable accommodations during application and interview processes as required under federal and local laws.