(USA) Prepared Food Lead

Sam's Club, a leading membership warehouse club, is dedicated to providing exceptional value and quality to its members. Operating across numerous locations in the United States, Sam's Club focuses on delivering a wide variety of products and services at competitive prices. The company prides itself on its commitment to customer satisfaction, operational excellence, and fostering a supportive work environment for its associates. As part of Walmart Inc., Sam's Club benefits from the robust resources and innovative business practices of one of the most respected retailers worldwide. The work culture promotes integrity, diversity, and continuous learning, ensuring that associates feel valued and empowered to grow professionally.

The role of Prepared Foods and Café Department Lead at Sam's Club is an exciting opportunity for individuals passionate about food service and leadership. This position involves driving sales and supervising a team of hourly associates who prepare and serve meals, providing members with quality food options at great value. The Department Lead acts as a subject matter expert in the Prepared Foods and Café area, managing operations across various food departments such as café, rotisserie, and other prepared foods. Working closely with other team leaders, the Department Lead helps ensure that the entire club meets and exceeds member expectations.

In this leadership role, you will maintain in-depth knowledge of business operations both on the floor and in backroom areas. Responsibilities include overseeing production, inventory, sanitation, equipment usage, safety, and compliance with company and regulatory standards. Managing production seasonality and prioritizing work across different prepared foods areas are essential to meet fluctuating demand and product availability. Collaboration with associates and external partners ensures smooth operations and resource availability. You will also leverage digital tools and handheld technology to make informed business decisions, enhance the shopping experience, and foster associate engagement.

As an owner of the department's business results, you will focus on operational excellence by planning for profitability, maintaining a clean and safe work environment, ensuring appropriate staffing levels, and adhering to audit and compliance standards. Your role includes producing and displaying merchandise according to layout plans and coordinating with other departments and third-party partners such as maintenance personnel and equipment vendors to maintain operational continuity. Additionally, you will serve as a talent ambassador by identifying training needs, providing skill development, and encouraging career growth for team members. This role involves recruiting new talent both internally and externally to strengthen the team.

Sam's Club supports its associates through competitive pay with a wage range of $22.00 to $30.00 per hour, performance-based bonuses, and a comprehensive benefits package. Benefits include medical, dental, and vision coverage, financial benefits like 401(k) and stock purchase plans, paid time off including parental leave and family care leave, and other perks such as disability coverage and company discounts. The company also offers an education benefit through the Live Better U program, covering tuition, books, and fees for various educational programs. Associates are encouraged to embody Walmart’s values of integrity, respect, service, and striving for excellence while contributing positively to the workplace and community.