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(USA) Operations Manager - Floor

Job Overview

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Compensation

Salary
Range $84,000.00 - $126,000.00
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Benefits

Medical Coverage
vision coverage
dental coverage
401(k)
stock purchase
Company-paid Life Insurance
PTO (including sick leave)
Parental leave
Family care leave
bereavement
jury duty
Voting leave
short-term disability
long-term disability
Company Discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U
Performance bonuses (annual or quarterly)
Regional Pay Zone (based on location)
Stock

Job Description

Walmart is a globally recognized retail corporation known for its commitment to providing customers with affordable products and exceptional service. As one of the largest employers worldwide, Walmart operates an extensive network of distribution centers and logistics facilities that ensure efficient supply chain operations. The company emphasizes innovation, continuous improvement, diversity, and inclusion within its work environment. Walmart values integrity, ethical conduct, and customer-centric approaches, creating a culture where employees are empowered to grow professionally while delivering outstanding results. The company offers a dynamic work setting where associates can contribute to meaningful business impacts while developing their skills and careers.

The Operations Manager position at Walmart plays a pivotal role in driving and executing the business plan in their area of responsibility to meet facility goals related to production, quality, and safety. This role is integral in forecasting staffing needs, managing workloads, and evaluating performance metrics to align with changing business demands. The Operations Manager is responsible for preparing, reviewing, and analyzing business reports to identify areas for operational improvements and implement effective solutions. Ensuring compliance with logistics standards as well as company quality and safety policies is a critical part of this role.

Moreover, the Operations Manager leads teams by supervising associates and leaders, providing clear direction, constructive feedback, and ample development opportunities. This role fosters a culture of respect by building high-performing teams that embrace diversity and cultivate an inclusive workplace. The Operations Manager acts with integrity, placing a strong emphasis on customer service by delivering results, making data-driven decisions, and striving for excellence through continuous process improvement and technology adoption. Participation in the hiring, coaching, and evaluation of associates and management promotes talent growth and organizational success. Overall, this position demands a strategic thinker and proactive leader who can balance operational efficiency with employee engagement while upholding Walmart's core values and business objectives.

Job Requirements

  • Bachelor's degree in business or a related field
  • one year experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors
  • managing workload
  • participating in the hiring and promotion of employees for multiple departments or areas
  • or one year experience as a Walmart Logistics Area Manager with supervisory and mentoring responsibilities
  • or three years experience in an operations, distribution, logistics, or retail environment with similar supervisory and managerial duties
  • successful completion of all job-required trainings and assessments

Job Qualifications

  • Bachelor's degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
  • experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors
  • demonstrated ability to manage workload and participate in hiring and promoting employees
  • strong analytical and decision-making skills
  • effective communication and leadership abilities
  • familiarity with compliance standards and operational improvement processes

Job Duties

  • Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
  • forecast staffing, workload, and performance results to meet business demands
  • prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
  • monitor and ensure area's compliance with logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
  • identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed
  • supervise and manage associates and leaders by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth
  • teach, support, and model logistics and company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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