UNIQLO Retail Supervisor In Training - Market Street

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.50 - $1.00
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Work Schedule

Flexible
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Benefits

Vacation and personal time off
sick and wellness time off
Employee merchandise discount
Medical Coverage
dental coverage
vision coverage
401k plan with company match
Paid parental leave
Fertility benefits including IVF
Life insurance
short-term disability insurance
long-term disability insurance
HSA and FSA options
Employee assistance program
Commuter Benefits

Job Description

The hiring establishment is UNIQLO, a globally recognized retail company known for its innovative and high-quality casual wear. UNIQLO operates as a prominent apparel retailer with a strong presence in many major cities, including San Francisco, CA. The company is part of Fast Retailing, a leading global apparel retailer committed to delivering exceptional products and customer service. UNIQLO focuses on creating a comfortable and engaging shopping experience for customers by providing stylish clothing at affordable prices. The company fosters a dynamic and inclusive work environment that encourages personal growth and career development.

UNIQLO offers competitive compensation for the position of Retail Supervisor in Training, starting at $24.50 per hour. This role is full-time and based at the Market Street location in San Francisco. Employees in this position benefit from a clear path to promotion opportunities every three months contingent upon individual performance. The career advancement potential is designed to reward driven team members who consistently deliver strong results.

As a Retail Supervisor in Training, the successful candidate will report directly to the Store Manager and serve as a pace setter and role model for customer service within the store. The primary responsibility is to ensure that all Sales Associates in their designated department or zone consistently exceed customer expectations. This role involves training, overseeing, and developing Sales Associates to maintain high operational and brand standards.

The Retail Supervisor in Training is crucial in motivating the team to meet or exceed sales goals while supervising the sales floor to monitor breaks and maintain proper coverage during busy periods. They must ensure brand standards related to visual presentation, cleanliness, cash management, and inventory control are upheld. Additionally, they will train their team on fitting room and cash wrap standards and assist in those zones when necessary.

Inventory management is a key function, requiring the supervisor to ensure merchandise is adequately stocked and available on the floor in full size ranges. The role also demands assisting management in identifying and resolving store-related issues and training team members on product and brand knowledge to better serve customers.

The position entails adherence to all company policies and procedures, with the responsibility to report any infractions to management. Supervisors in Training are expected to contribute to special projects as assigned, demonstrating flexibility and a commitment to the success of the store. Full-time availability is a requirement, with an average of 32 or more hours per week, including some evening and weekend shifts as per business needs.

Overall, this role is ideal for those seeking stable employment with a reputable retail brand, looking to develop leadership skills, and aspiring to grow within the retail industry. UNIQLO provides a supportive and rewarding work environment, making the Retail Supervisor in Training position an excellent opportunity for motivated individuals ready to take on new challenges and advance their careers.

Job Requirements

  • High school diploma or GED
  • ability to train and develop a team with strong communication skills
  • ability to calculate figures and amounts such as discounts and percentages
  • ability to work a flexible schedule that meets the business needs, including evenings and weekends
  • average 32 or more hours per week based on business seasonality
  • restrictions on availability are limited to three days with only one restriction permitted Friday-Sunday
  • of the three restrictions permitted at least one restriction must be time-based
  • both days off must be within the same workweek Monday – Sunday
  • all full-time employees must be available for a minimum of a 5-day workweek

Job Qualifications

  • High school diploma or GED, Bachelor's Degree preferred
  • strong communication skills with the ability to train and develop a team
  • ability to calculate figures and amounts such as discounts and percentages
  • experience in retail or supervisory roles preferred
  • basic knowledge of inventory management and customer service standards

Job Duties

  • Motivates their team to meet and exceed sales
  • supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
  • ensures brand and operational standards including visual, cleanliness, cash management, inventory management are consistently met
  • ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
  • trains and develops their team on fitting room and cash wrap standards and assists when needed in those zones
  • manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
  • assists management to identify issues in the store
  • trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
  • follows all company policy and procedures and notifies management of any infractions
  • assists with special projects as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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