Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.97
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Hyatt Vacation Ownership is a renowned company operating in the hospitality and vacation ownership industry, dedicated to providing exceptional guest experiences and memorable vacations. As part of the Hyatt family, the organization emphasizes quality, comfort, and high standards in all its services. Hyatt Vacation Ownership offers opportunities for individuals seeking a dynamic and rewarding career in hospitality, with a commitment to inclusivity and diversity in the workforce.
This position is for a full-time, regular role on the first shift, with work schedules including weekends and holidays. The hourly rate is $22.97, reflecting competitive compensation for this position. The role focuses on maintaining guest rooms and ensuring an outstanding environment that meets company standards for cleanliness and comfort. It requires prompt and efficient response to guest requests and collaboration with other departments to uphold service excellence.
Responsibilities include replenishing supplies, cleaning and maintaining rooms, and ensuring all room amenities and appliances are in proper working order. The role also involves working safely and following all company safety and security policies, including proper handling and storage of materials. A welcoming and professional demeanor is essential for interacting with guests, anticipating their needs, and contributing to a positive guest experience. Physical requirements include the ability to move, lift, and carry objects up to 25 pounds, as well as sustained periods of standing, sitting, or walking.
Hyatt Vacation Ownership values team collaboration and strives for quality standards, requiring individuals to support team goals and perform other duties as requested by supervisors. Uniform standards and confidentiality of proprietary information are also important aspects of this role. This position does not require a U.S. valid license, enhancing accessibility for candidates. Overall, this role is ideal for those passionate about delivering excellent customer service in a fast-paced hospitality environment, flexible with scheduling, and dedicated to maintaining high standards of cleanliness and guest satisfaction.
This position is for a full-time, regular role on the first shift, with work schedules including weekends and holidays. The hourly rate is $22.97, reflecting competitive compensation for this position. The role focuses on maintaining guest rooms and ensuring an outstanding environment that meets company standards for cleanliness and comfort. It requires prompt and efficient response to guest requests and collaboration with other departments to uphold service excellence.
Responsibilities include replenishing supplies, cleaning and maintaining rooms, and ensuring all room amenities and appliances are in proper working order. The role also involves working safely and following all company safety and security policies, including proper handling and storage of materials. A welcoming and professional demeanor is essential for interacting with guests, anticipating their needs, and contributing to a positive guest experience. Physical requirements include the ability to move, lift, and carry objects up to 25 pounds, as well as sustained periods of standing, sitting, or walking.
Hyatt Vacation Ownership values team collaboration and strives for quality standards, requiring individuals to support team goals and perform other duties as requested by supervisors. Uniform standards and confidentiality of proprietary information are also important aspects of this role. This position does not require a U.S. valid license, enhancing accessibility for candidates. Overall, this role is ideal for those passionate about delivering excellent customer service in a fast-paced hospitality environment, flexible with scheduling, and dedicated to maintaining high standards of cleanliness and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Ability to perform physical tasks including lifting up to 25 pounds
- Availability to work first shift, weekends, and holidays
- Ability to follow detailed instructions and procedures
- Strong interpersonal skills and professional demeanor
- Commitment to safety training and adherence to policies
- Capacity to maintain confidentiality
- No U.S. valid license required
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality preferred
- Ability to work in a team environment
- Strong communication skills
- Attention to detail and quality standards
- Physical capability to perform required tasks
- Customer service orientation
- Basic knowledge of safety and security procedures
Job Duties
- Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for access and vacancy
- Replace guest amenities and supplies
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check appliances are present and working
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets in guest rooms and hallway
- Follow company safety and security policies
- Report maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Store flammable materials properly
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Welcome and acknowledge guests per company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak clearly and professionally
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects under 25 pounds without assistance
- Reach overhead and below knees including bending, twisting, pulling, and stooping
- Stand, sit, or walk for extended periods
- Exhibit attention to customer service with a professional personality
- Work a flexible schedule including evenings, weekends, and holidays
- Perform other reasonable duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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