Job Overview

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Benefits

Health insurance available

Job Description

Twin Peaks is a renowned restaurant and sports lodge concept that combines great food, exceptional service, and a fun, energetic atmosphere. Known for its unique presentation and distinct brand, Twin Peaks offers a memorable dining experience through its hospitable environment and engaging staff. The company takes pride in maintaining high standards of service, ensuring every guest feels welcomed and entertained while enjoying a variety of food and beverage options in a lively sports-themed setting. The Twin Peaks Girl Host position is integral to this experience, serving as both a face of the brand and a key contributor to customer satisfaction and business success.

The Twin Peaks Girl Host role requires a dynamic individual who embodies energy, professionalism, and friendliness. This position involves engaging with guests by providing best-in-class hospitality, promoting food and beverage sales, and maintaining adherence to the Twin Peaks Presentation Guidelines. The host must be knowledgeable about sports, menu offerings, and beverages, while also creating a fun and memorable environment for all visitors. This position is essential in delivering a high level of guest interaction, entertainment, and service which supports the overall reputation of Twin Peaks as a premier sports lodge and restaurant. Staff in this role participate in promotional events and may occasionally don themed costumes for special occasions, all while strictly following presentation standards that define the Twin Peaks brand.

This full-time or part-time role does not require prior experience, making it accessible to motivated individuals eager to join a team-oriented workplace. The position offers opportunities for growth and learning through a comprehensive training program which includes orientation, policy adherence, and required certifications related to food and alcohol service. The Twin Peaks Girl Host must be able to work efficiently using computerized register systems, perform suggestive selling of menu items, and consistently deliver superior guest service from greeting to check settlement.

The physical demands of the job are significant, requiring stamina and mobility including standing, walking, reaching, and occasional lifting. The host must possess the ability to communicate effectively in English, demonstrate common sense reasoning skills, and maintain a professional yet approachable demeanor at all times. Health insurance benefits are available, supporting employee well-being and reinforcing Twin Peaks' commitment to its team. Overall, the Twin Peaks Girl Host position represents a unique chance to be a part of a nationally recognized brand where fun, engagement, and excellent customer service intersect to create an outstanding dining experience for guests.

Job Requirements

  • No prior experience or training required
  • Ability to effectively communicate in English
  • Must attend orientation and agree to policies and procedures
  • Must attend and successfully complete the Twin Peaks Girl training program prior to working unsupervised
  • Must attend and successfully complete any required training in compliance with local and state regulations such as food and/or alcohol service certifications
  • Ability to apply common sense and understanding to carry out simple instructions
  • Ability to deal with standardized situations
  • Ability to mathematically compute proper change and accurately settle checks
  • Physically capable of standing, walking, using hands and fingers, talking, hearing, reaching with hands and arms
  • Ability to occasionally lift and/or move up to 15 pounds

Job Qualifications

  • Ability to effectively communicate in English
  • Must be able to read and understand the menu
  • Ability to write and ring in tickets
  • Experience operating a computerized register system preferred
  • Ability to suggestively sell menu items
  • Ability to communicate effectively with guests to entertain
  • Completion of Twin Peaks Girl training program
  • Successful completion of any required training or certifications such as food and/or alcohol service

Job Duties

  • Adhering to all Presentation Guidelines
  • Interaction with and entertainment of guests
  • Promotion of events and specials that promote the good will and profitability of the business
  • Maintaining proper seating and rotation utilizing Host Concepts
  • Best-in-class service and hospitality including greeting guests, executing food and drink orders, suggestive selling, ringing in orders, delivering food and drinks, checking back for re-orders, pre-bussing, and settling the check
  • Participating in themed costume parties in compliance with costume guidelines
  • Performing any other duties or responsibilities as management may deem necessary

Job Criteria

Experience

No experience required


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